World’s largest Universal Exchange (UEX) for Crypto, Stocks, Gold, Forex, and more | Partner of @MotoGP & @UntoldFestival | Support @BitgetSupport
Global
Based in Hong Kong
- Tweets 48,184
- Following 804
- Followers 4,348,567
- Likes 9,631
As part of our commitment to regulatory transparency, Bitget clarifies that it is not licensed, approved, registered, authorized or regulated by the Monetary Authority of Singapore (MAS).
bitget.com/blog/articles/not…
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Live with Bitget CEO: Security incident & latest updates nitter.net/i/broadcasts/1YGNrbyoy…
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Our latest Proof of Reserves (PoR) is out 🔒
Bitget recorded an overall reserve ratio of 131%, with reserves remaining above the 1:1 benchmark for covered user assets.
The latest snapshot covers 19 assets, all with reserve ratios above the 100% reserve benchmark.
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We will be holding an additional livestream tonight with our CEO, @GracyBitget. Users who missed yesterday’s livestream are welcome to join.
Livestream starts in 3 hours.
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We sincerely thank our global community for your patience, understanding, and continued support.
To show our appreciation, Bitget is launching limited-time high-yield opportunities for stablecoins, with up to 12% APR.
We're also introducing a special BTC and ETH PoolX campaign. Eligible users can lock BTC to share in a 100,000 BGB reward pool or lock ETH to share in a 500,000 USDT airdrop.
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> Earn up to 12% APR: bitget.cloud/support/article…
📅 Sep 29, 2:00 PM - Oct 9, 1:59 PM (UTC)
> ETH PoolX details: bitget.com/support/articles/…
📅 Sep 29, 7:00 AM – Oct 5, 7:00 AM (UTC)
> BTC PoolX details: bitget.com/support/articles/…
📅 Sep 29, 2:00 PM – Oct 4, 2:00 PM (UTC)
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Bitget retweeted
Inside Bitget's $388M Hack: How the Attackers Got In nitter.net/i/broadcasts/1dGYlaOYY…
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Bitget retweeted
Bitget lost ~$388M last week and no private keys were stolen. Attackers used a vendor zero-day to grab internal credentials and spoof withdrawals.
@gracybitget joins @laurashin to explain what broke. Live today 9am ET:
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Following the ETH withdrawals resumption on September 29, Bitget ETH inflows amounted to approximately 9,674, with outflows at approximately 9,023 ETH, as of 09:00 (UTC).
This follows the resumption of BTC withdrawals across the Bitcoin and BSC networks on September 28.
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Bitget retweeted
What Really Happened to Bitget? Inside the $388M Hack [Ft. Gracy Chen] #CHAINREACTION nitter.net/i/broadcasts/1yGBePyNM…
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Bitget retweeted
Thanks to our VIPs for the continued trust in Bitget.
The VIP Level 30-Day Protection Pass has now been distributed. Please visit Bitget’s Voucher Center to check and claim the pass.
VIP benefits and support remain fully available, including:
• Trading fee savings of up to 67%
• Exclusive VIP rates and benefits
• Dedicated VIP support
• More exclusive perks 👑
We’re grateful for the continued trust and support from our VIP community.
As we move forward, we’re launching the Bitget Alliance Program to bring more value to your trading and asset experience on Bitget.
During the promotion, eligible users can share a reward pool equivalent to 30% of Bitget’s platform transaction fee revenue, based on valid trading contributions and asset value.
For eligible VIPs, you’ll also receive 30 days of VIP Level Protection, ensuring continued access to your existing VIP benefits.
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Bitget retweeted
Appreciate @near_intents / SHIELD for stepping up on the Bitget incident: flagged $50M+ in attempted laundering flows, froze $503k mid-execution, and waived their own bounty share so we can recover more.
This is what permissionless but not "facilitating known stolen funds" should look like. A public chain doesn't have to choose between being open and excluding hackers, you can build the risk detection in and still let anyone use the chain. More protocols should take notes.
We'll follow the appropriate legal and recovery process on our end. Thank you for showing up and this matters a lot, to Bitget and to our industry.
@AlexAuroraDev @ilblackdragon @NEARProtocol
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As a thank-you for the continued trust and support of our institutional clients, Bitget is extending enhanced trading terms and tier protection for eligible PRO clients and Market Makers.
From September 28, 10:00 AM (UTC) to October 30, at 09:00 AM (UTC), eligible PRO clients will receive a 20% discount on their applicable spot and futures taker fee rates. The adjusted rates will be applied automatically to eligible accounts during this period.
During the same period, eligible Market Makers will receive a 20% increase in their applicable maker rebate rates for Futures Group A pairs.
In addition, existing PRO tier protection can be extended through November 30, 2026. Eligible clients can provide documentation demonstrating that they meet the PRO1 tier requirements or above.
We appreciate your partnership and remain committed to supporting your trading needs with clear and meaningful benefits.
If any questions, feel free to reach out at: institutional@bitget.com
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Bitget retweeted
🚨 UPDATE: Bitget says 4,098 $BTC withdrawals have been processed, with user funds fully covered.
CEO Gracy Chen confirms Protection Fund will be restored above $300M within a week.
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Bitget retweeted
Bitget CEO Gracy Chen Breaks Down $388M Hack nitter.net/i/broadcasts/1RKZzBOPm…
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In recognition of our community's continued trust and support, we're launching the Bitget Alliance Program to enhance the trading and asset experience on the platform.
During the promotion period, Bitget will establish an exclusive user reward pool equivalent to 30% of the platform’s transaction fee revenue.
Rewards will be distributed to eligible users based on their valid trading contributions and valid asset value.
In addition, eligible VIP users will receive 30 days of VIP level protection, ensuring continued access to their existing VIP benefits while offering more tailored support across different user groups.
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Participation eligibility may vary by region due to local restrictions and applicable legal or regulatory requirements.
Join from Sep 28 - Oct 26, 08:00 AM (UTC)
bitget.com/activity/bitget-a…
Click for more details: bitget.cloud/support/article…
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Bitget retweeted
Quick recap from today's livestream:
1. Withdrawals
BTC live on Bitcoin Mainnet & BSC — 9,585 orders, 4,098.036 BTC processed as of 17:00 UTC+8. ETH, USDT, others follow in phases starting tomorrow.
2. What happened
Full trace-back complete. The attacker exploited vulnerabilities from third-party products to steal internal credentials, then used those credentials to send fraudulent withdrawal commands that bypassed our risk controls. Private keys were not compromised, and cold wallets were not affected.
3. Security measures taken
-The incident has been contained. Affected systems were isolated and the vulnerability has been remediated.
-Relevant servers were isolated to prevent further compromise and preserve forensic evidence.
-Internal credentials were revoked and reissued, with access to highly sensitive systems restructured.
-We notified the relevant third-party vendor, shared details of the vulnerability and disabled the affected functionality pending a fix.
-Mandiant and SlowMist continue to support the independent forensic investigation and asset-tracing efforts.
4. Your funds
100% covered by the Bitget Protection Fund. No user impact. Fund will be topped back up to >$300M with our own capital within the week.
5. Bitget Project Stand Together
We’re launching Project Stand Together for our retail, VIP and professional users, including a trading-fee reward pool and additional benefits and protections for eligible VIP, PRO and market-maker participants. Details can be found in the links below:
Retail & VIP: bitget.com/support/articles/…
PRO & institutional: bitget.com/support/articles/…
This is our first security incident of this nature in eight years. We take it seriously, and our focus now is on recovery, stronger safeguards and transparency about what we learn. Thank you to our users and industry partners for standing with us.
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Bitget has begun the phased resumption of withdrawals following the security incident identified on September 24, with BTC withdrawals on the Bitcoin network started at 08:00 UTC on September 28 as scheduled.
The resumption follows additional security work across Bitget's withdrawal infrastructure.
The vulnerability has been remediated and the incident remains contained, with no further unauthorized transfers identified following containment. User account balances remain unaffected.
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Please note that BTC withdrawal on BSC Network is also now open.
Earlier today, our CEO Gracy Chen addressed the incident and community inquiries during a live AMA.
Watch the replay here: nitter.net/i/broadcasts/1NGaroOnR…
The investigation found that the attacker exploited a vulnerability in a third-party security product used by Bitget to obtain high-level internal credentials.
The attacker then used these credentials to send fraudulent withdrawal commands to the wallet system, causing it to execute abnormal transfers that bypassed risk controls.
Private keys were not compromised, and cold wallets were not affected.
Bitget has identified the attack path, remediated the vulnerability and contained the incident. No further unauthorized transfers have been identified following containment.
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Mandiant and SlowMist continue to support the investigation and on-chain tracing efforts. Bitget has also published the identified attacker addresses and relevant tracing data to support broader industry collaboration and asset recovery efforts.
Bitget expects to complete an internal security report this week and will share further updates as findings are verified. We remain committed to transparency and will continue to provide material updates through our official channels as the investigation progresses.
The September 24 incident is the first security incident of this nature affecting Bitget Exchange in eight years of operation.
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