Turn reactions into profitable actions with our feedback insights solution.
Tampere, Finland
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The holiday season is the perfect opportunity for retailers to leverage AI.
From creating a personalized experience to tracking satisfaction across each point of the customer journey, technology is now more powerful than ever.
You can read the article here:cstoredive.com/spons/benefit…
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CEO Miika Mäkitalo had the pleasure of joining @Hyken on his podcast Amazing Business Radio to talk about the value of customer feedback and how businesses can benefit from actionable insights.💎
hyken.com/amazing-business-r…
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🎉 Happy #CXDay 2023, everyone! 🎉 Celebrate with us as we launch our FREE course!🚀 bit.ly/3PAEp01 Learn to connect EX & CX, engage employees, and leverage CX data for success. Get started today! #CustomerExperience #CX #EmployeeExperience #EX #VoC #HappyOrNot
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Proud to see Finland top the charts again as the happiest country in the world!😊🎉 According to our CEO, work-life balance, society, nature, and 'sisu' drive happiness. Learn more in this @CNBC article.👇 #worldhappinessreport #Finland #Sisu #HappyOrNot cnbc.com/2023/03/22/finland-…
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Announcing the launch of our next generation of Smiley Touch™ powered by AI! 💎Now businesses can unlock valuable customer demographic information and combine it with in-moment feedback data for unprecedented insights. Read more: bit.ly/3YAFR5v #innovation #AI #tech
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HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! bit.ly/3GwHMRa
#SensormaticNRF2023
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HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! bit.ly/3GwHMRa
#SensormaticNRF2023
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We hope you all have been having a joyful holiday season! Let's welcome 2023 with all our hearts—and smileys 💚🤗💜😊🧡😉
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5 strategies for dealing with the challenges associated with a recession 👉
bit.ly/3sYsQ7T #business #leadership #strategy
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Happy #CXDay 2022, everyone! Let's give a shout-out to all the customer experience professionals out there! 💎 In the comments 👇 tag those brilliant CX people who deserve our praise today and every single day 💚
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A huge shout out to Meine Strahlentherapie Nürnberg medical center (part of the evidia Group) 👏 that achieved a remarkable Happy Index of 95 in only a few months after the roll-out of our #feedback solution. Curious how they did it?👉 bit.ly/3LWio9K (article in German)
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We aim to never let our customers down—that's why we always partner with the best IoT network providers. A huge shout out to @VerizonBusiness for supercharging our Smiley Terminals with top-notch network connectivity in the United States! 📶
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Retailers 🖐️ Are you making emotional connections with your customers? Maybe you should 😉 Discover the 4 reasons why it's mission-critical to make emotional connections to ensure brand loyalty: happy-or-not.com/en/insights…
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How do our Smileys deliver businesses valuable insights? Who was our CEO in his past work life? Can you be good at work and still have fun? 🤔 Hear from Miika Mäkitalo on @TimesRadio's weekly feature ‘Leading From the Front’ ➡️3h46m: bit.ly/3cfi4Fy #leadership #insights
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75% of #retailers aren't effective at listening to customers 😮 Don't be one of them. Find out how Voice of the Customer (VoC) analytics help retailers ensure their customers are heard and can actively improve #customersatisfaction 👇
bit.ly/3QR6pLW
To all our customers in the USA, we are sending warm wishes on Independence Day! 💙❤️ Happy 4th of July ✨
Happy Independent Retailer Month, everyone! 🥳 To all independent retailers out there, large and small 💌 You are the heroes of the month, every single month! We are so Happy to have customers like you 💚 #indieretail
What have been the big changes in #CX over the years, and how do we know we are entering the “Platinum Age of CX”? 💠 Head over to @Forbes to read our founder Heikki's insight: bit.ly/3OTueS4
#future #retail #leadership
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Do people visit your store without buying? 🤷 Solve the mystery of the non-buying consumer and increase your store's average ticket value with our proven feedback solution? 👇 #retail #customerexperience
Happy #NationalSelfieDay, everyone! 🤳 In the spirit of the holiday, our in-house "selfie expert" Steven is sharing practical tips on how to strike the perfect pose around a #HappyOrNot device 😁 Needless to say, we can't wait to see YOUR selfies!
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