Recognising a silent distress signal can make all the difference. 💙
(A thread)
An 18-year-old woman travelling on the Tube was subjected to unwanted attention and inappropriate physical contact from a man she had encountered on her journey.
As they exited the station, she spotted Callum, a Customer Service Assistant, and repeatedly used the Signal for Help by opening her palm, closing her fingers and trapping her thumb.
Callum recognised the signal, immediately stepped in and separated the woman from the man, helping to bring her to safety
Thanks to Callum’s vigilance and swift action, the woman was supported and the incident was reported. Enquiries are now underway to identify the man, with CCTV being reviewed.
Callum was also nominated by the
@BTP's Assistant Chief Constable, Charlie Doyle, for a Safeguarding Commendation.
Know the signal. Know what to do. Watch Callum demonstrate the Signal for Help and learn how recognising it could help someone in distress. ✋✊
Thank you to Callum for recognising the signal and taking action.
#TfLCares #CustomerService #LondonTransport
ALT Six smiling people pose in a London Underground station. A man in a blue polo shirt holds a framed \"Certificate of recognition\" for \"Callum.\" He stands with a woman with red hair and four other men in professional attire. \"Tickets\" & \"Trains\" signs are in the background.