If you’re still having issues connecting to your email account this afternoon, please reset your password and log back in. This should give you access to your email.

Oct 18, 2019 · 1:24 PM UTC

28
1
Sort replies: Relevant Recent Liked
Replying to @123regHelp
Mail forwarding is still delayed/broken. I’ve not received 2 test emails sent over 2 hours ago to 2 of my 123-reg domain email addresses. Nothing in my mail server logs to suggest you’ve even attempted to deliver them.
1
1
Hi there, please can you DM me your account details and I will have a member of the team look into this for you. Thanks very much,
2
more replies
Replying to @123regHelp
Tried that. Still no sign of any mail from Weds or Thurs. This is becoming ridiculous.
1
1
Thanks for letting me know. Can you DM me your account details, please?
1
Replying to @123regHelp
Still no archived emails! Have sent DM to you. Expect response asap please. We need those emails!
1
1
Hi there, are you still experiencing these issues? If so, can you let me know the date ranges which are missing? Thank you,
1
more replies
Replying to @123regHelp
I tried resetting my password many times, still can't log in. It keeps saying "the email or password is incorrect". How can I resolve it?
1
Hi there, thanks for reaching out. We're sorry to hear about the troubles logging in. Please get in touch with our Care Team via our available support channels (Phone, Live Chat or Ticket) and they will happily sort this one out for you: 123-reg.co.uk/contact/.
Replying to @123regHelp
I have reset password via control panel but when I try to use the new password it fails. Wait on live chat is 55 mins!!
1
Hi there. We've been getting reports that some customers might experience issues with accessing their email service. Our system engineers are working now towards a swift resolution and fix. We apologize for the short inconvenience.
Replying to @123regHelp
Your web mail is once again not working and the status is showing the what seems to be a weekly message now saying this. What is causing this issue ion a weekly basis ?
1
Hello. We've been getting a few reports from customers encountering dificulties with logging into their mailboxes. We are working on fixing this and everything should be back to normal soon. Progress is updated here: 123-status.co.uk/.
Replying to @123regHelp
I have spent 2 days on line trying to cancel a renewal. I had removed auto renewal. Regardless, my account has renewed. No chat line no customer service email contact to stop this.
1
Hi there. We're sorry to hear about the trouble. While our ticketing system is undergoing an upgrade and is unavailable at the moment, you can get in touch with our guides via phone or chat: 123-reg.co.uk/contact/.
Replying to @123regHelp
Also having issues...Tried phone, can't get through, tried chat, no-one available, tried reset password no way to set new pwd. Help pls...can't get my email at all!
1
Hi Carrie. So sorry to hear about the trouble. Please raise a support ticket to explain the issue you encounter. Once done, please send us a DM with the ticket number so we can chase it and help sort things out.
1
more replies
Replying to @123regHelp
What’s going on? Can’t login - trying to run a business and have urgent emails. PLEASE HELP!!
1
Hi there. We've been getting reports that some customers might experience issues with accessing their email service. Our system engineers are working now towards a swift resolution and fix. We apologize for the short inconvenience.
Replying to @123regHelp
I am still seeing delays in emails coming through- just sent 2 test emails and 20 mins later they are still not hitting the inbox- help please
1
2
Replying to @123regHelp
I am having problems with @123reg taking money yet not happy to give refunds, total scam, beware, somthing has changed somewhere as these were brilliant in the day,
1
Replying to @123regHelp
Is this the same for mail forwarding? Had nothing in my gmail account since Weds eve. Thanks
Replying to @123regHelp
I am still having issues, I cannot compose an email! Tried everything and no answer, please sort this out ASAP
Replying to @123regHelp
Cannot access account no matter what we do! Contacted support and no response...
Replying to @123regHelp
still not working - what is going on ? 4 days now
Replying to @123regHelp
Still not working! When is this going to be sorted??
Replying to @123regHelp
I've tried this, still having problems. I have sent a DM as well and had no reply.
Replying to @123regHelp
Inbox emails only received up to 20/9/2018. I've emailed twice re the emails missing issue but still no reply.
Replying to @123regHelp
It’s 10th November your email service is not sending once again. Useless service costing my business in both revenue and reputation. This will go further!!!!
Replying to @123regHelp
Email issues continue - this is killing my business after 6 months closed. Your company needs to DO SOMETHING FAST or you won’t have a business left!
Replying to @123regHelp
I still cannot get on to your webpage to log into my control panel and sort this. PLEASE HELP
Replying to @123regHelp
What is the update today as I still cannot log in properly and outlook just keeps crashing?
Replying to @123regHelp
Its relentlessly bad! So infuriating
Replying to @123regHelp
I bought one domain name with your platform yesterday.I didn't find my domain in control panel after successful payment in PayPal. I mad an support ticket for about 1day but still nothing response. Help me to solve this condition and waiting for your reply ASAP.