3CX Softphone V5.8 is now ready for production. Sign in with Google or Microsoft 365, choose which number to use for outbound calls and set your default BLF transfer method. Available with V20 Update 10. Read what’s new in our latest blog! Link in bio.

V20 Update 10 gives Admins more control over IP phone firmware! Deploy manufacturer firmware directly from 3CX, set preferred firmware per model and make exceptions for individual phones, while keeping 3CX-tested firmware as the default. More info in our latest blog. Link in bio.

Bridge or SBC? The right choice depends on how you want to manage each site. A Bridge connects separate 3CX systems, while an SBC connects local IP phones to a remote or cloud PBX. Our latest guide explains the difference, when to use each option and what to consider for numbering, routing, DNS and testing in a multi-site deployment. Read all the info in our latest blog. Link in bio.

An accidental DND tap can stop calls reaching reception or security! Learn how to review automatic status changes, configure a one-member ring group and test fallback routing to keep critical 3CX extensions reachable. More info in our latest blog. Link in bio.

V20 Update 10 is now in Beta. This release focuses on fixes across CRM integrations, authentication, templates and more, while continuing testing of the new AI, firmware management and administration features introduced in the Alpha releases. Test it on a non-production system and share your feedback! Full info in our latest blog. Link in bio.

3CX iOS V5.8 BETA is live! 📱 Translate calls with Apple Intelligence, choose your outbound number and manage queues directly from your iPhone. You can also follow up on abandoned calls straight from Recents. Available with V20 Update 10. Try the BETA and let us know what you think. For all details read our latest blog! Link in bio.

3CX Trials can now use the built-in Mail Service for essential account emails from day one. Welcome emails, password resets and test emails are covered, helping Admins get trial systems up and running faster. More info in our latest blog. Link in bio.

3CX licensing is based on simultaneous calls, rather than a licence for every user. For 3CX Partners, correct sizing means looking at call capacity, extensions, workload and how the customer is expected to grow. See how recommended system limits and Fair Use help you size deployments today and review them as customer requirements develop. More info in our latest blog! Link in bio.

Manage 3CX browser permissions centrally across Windows, macOS and ChromeOS. Set microphone, camera and notification access for the Web Client and PWA at scale, with guidance for Intune, Group Policy, MDM and Google Admin. Read our latest blog for more info. Link in bio.

Update 10 gives shared parking a more tailored caller experience. Parked callers can now hear the Music on Hold configured for the slot's department or tenant, with the system-wide track retained as the fallback! Read more info in our latest blog! Link in bio.

3CX Android V5.8 BETA is here 📱 Manage queues directly from your mobile, follow up on abandoned calls from Recents and choose which number to use for outbound calls. Available with V20 Update 10. Try the BETA and let us know what you think. More details in the latest blog. Link in bio.

Make WhatsApp messages a team effort. Customer WhatsApp messages don't need to depend on one person being available. 3CX lets your team handle incoming WhatsApp business messages together. Route messages to a team queue, assign them to the first agent who responds and use quick-response templates to save time on common replies. A dedicated number also helps keep business and personal WhatsApp messages separate. Never miss an important customer message. Explore WhatsApp messaging with 3CX. Link in bio.

Use 3CX trials to generate leads, build customer environments, support proof of concepts and move successful evaluations directly into deployment. More info in our latest blog! Link in bio.

3CX V20 Update 10 extends mobile push expiry from 7 to 14 days, giving Android and iOS users more time between app connections before their push subscription expires. More details in our latest blog! Link in bio.

3CX V20 Update 10 lets Admins choose OpenAI or xAI Grok for Realtime AI Agents. Compare the available models and prepare existing Agents before switching providers. More info in our latest blog! Link in bio.

See 3CX V20 Update 10 Alpha 2 in action 🎥 Kevin Attard Compagno and Nicholas Borg walk through the latest additions, including: • Per-phone vendor firmware management • xAI Grok for 3CX AI Agents • Custom AI call summary prompts Watch the full walkthrough to see how it all works! Link in bio.

Your call transcripts already contain valuable customer knowledge. Put it to use. With the 3CX MCP Server, you can use ChatGPT or Claude to review selected transcripts, extract useful questions, answers and customer insights, and turn them into structured Knowledge Sources for your 3CX AI Agent. See how to build, review and maintain your Knowledge Sources in our latest blog. Link in bio.

Backups are only useful if you know you can restore them. See how to prepare your 3CX system for recovery with scheduled backups, restore testing, failover planning and clear post-recovery checks. More info in our latest blog! Link in bio.