“Internal Communicators safeguard the truth. We need to split our time into thirds: one third listening, one third learning/advising and one third doing.” @NaomiLJones1 speaking at #PRWInternal@PRWeekHub
ALT Naomi Jones speaking at PR Week Strategic IC conference
"Hybrid working isn’t about rules about two days here and three days there. It’s not about the location of where we work either really. It’s about a need to fundamentally change how we think about work."
#internalcomms#hybridworking#strategyredefiningcomms.com/the-pand…
Marshall Ganz, who is a massive influence on my practice as a leader of change, defines leadership as "taking on the responsibility of creating conditions that enable others to achieve a shared purpose in the face of uncertainty". This graphic by @lizandmollie reminded me of it
Matrix working: great in principle but research shows it often fails in practice. Ways to make your matrix work inc: 1) Relaunch the team 2) Appoint a DRI (directly responsible individual) 3) Get leaders talking 4) Eliminate the unnecessary gallup.com/workplace/354935/… V @work_matters
All the red flag 🚩 Tweets are making me smile. Hard to choose just one! Common internal comms red flags I see:
Comms strategy not aligned with biz strategy.
IC team can’t articulate what IC is (and isn’t) or purpose of channels.
Zero measurement, or only output focused.
I'm doing a lot of thinking about the spread and scale of change currently & how we move from a mindset of "rolling out" pilot projects to enabling change in systematic ways though people in complex systems. So I appreciated this graphic via @LouWaters_QI & @DrAmarShah
Thanks @CommsHero for inviting me to speak today, the 1st day of #CommsHero week🙏
Thanks also to everyone for your comments-questions about stratigising your communications. Do DM me if anything wasn’t clear👩💻
Now I can enjoy the rest of the week’s talks, and the after-party!🎉
ALT Office scene: a woman and her boss.
“I want a bonus and I want a unicorn”.
Boss says: “be realistic”.
“OK. I want comms to be treated as a strategic function, not a postbox.”
Boss: “What size unicorn so you want?”
"Lead like a pirate" was written for education leaders. Yet so much of the wisdom is relevant to leaders in other sectors, including health & care: waiyancan.com/summary-lead-l… Via @woodard_julie & @burgess_shelley and summary by Kyaw Wai Yan Tun
In "high-control" workplaces, information gets pushed up to authority: senior leaders make decisions on the basis of information. In organisations that enable their people this is flipped: decision-making authority is pushed down to those with the information. By @sketchplanator
Love these examples from Dunelm and Travis Perkins. With hybrid working arguably the biggest change programme internal communicators will ever face, building belonging and creating emotional connections is absolutely key. Prioritise people, not policy and process.
Musing: I’m observing organisations striving to create emotionally intelligent & emotionally connected workplaces.
The mindset & narrative around hybrid working is amplifying this:
@DunelmUK = “Feeling at Home”
@TravisPerkinsCo = “Me at my best”
Any other examples out there?