UPDATE: i have found the solution to getting your ace trainer card!!
if your name is on the ace trainer list for the 2025 season (not the one that just ended) and you haven’t received it yet, call METRO PRESORT!!
they’re the shipping partner that pokémon is using for the ace trainer cards. i called their phone number and spoke directly to someone in customer support, they looked up my name, saw me on the list and they’re sending it out next week. FINALLY 🥹
I NEED YOUR HELP!
if you are a pokemon tcg player that still haven’t received their 2025 ace trainer card, please respond to this tweet briefly detailing what happened and please share any communication you’ve received from pokemon “support”
i’ll be making a video bringing awareness to this situation so that hopefully SOMEONE at pokemon who gives a f*ck can bring this to the appropriate people and make this right
rt for awareness PLS