We're here to help 7 days a week between 8am-Midnight EST. Ask or answer questions in the Bell Community Forum. Click here: bell.ca/forum

Canada
Some customers in Toronto may be experiencing an Internet service interruption. We are working to restore service as quickly as possible. Thank you for your patience.
2
1
2
2,070
Service has been restored for customers in Toronto. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
2
944
(1/2) Hydro-Québec has announced a planned power outage in Quebec City from Sunday, September 20 at 5:30 p.m. until Monday, September 21 at 6:30 a.m.
4
1
3
4,212
(2/2) Our emergency response teams are fully mobilized, and we are deploying backup generators to help maintain our network and services throughout the outage. We encourage customers in the affected areas to charge their devices before the outage begins.
1
1
1,170
Some customers in Western Canada may be experiencing interruptions to their wireless service. Our teams are working as quickly as possible to restore service. Thank you for your patience.
2
1
4
2,715
Service has been restored for customers in Western Canada. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
744
(1/2)An issue with the next-generation 9-1-1 network was detected this morning at approx. 3:13 a.m. ET. Backup systems were brought online to route calls to emergency services while technicians investigated the outage. 9-1-1 service is now fully restored and
1
1
2,162
(2/2)people with an emergency can call 9-1-1. We are investigating the root cause of the issue and will have further details once available.
1
974
Some Ottawa customers may be experiencing a Home Phone service interruption. We’re working to restore service as quickly as possible. If you cannot place calls, please use a mobile device. Emergency 911 services remain operational. Thank you for your patience.
4
2
3,181
Some customers in parts of Ottawa continue to experience a service disruption of their residential phone service. Our technical teams continue to work as quickly as possible to restore service. We sincerely appreciate your continued patience.
1
1
1,397
Service has been restored for affected customers in Ottawa and remains stable. Our teams continue to monitor the situation while additional work is completed. We thank customers for their patience.
1
464
Some customers may be experiencing playback issues for some channels on Fibe TV and TV apps. We are working to restore service as quickly as possible. Thank you for your patience.
9
6
4,755
Service has been restored for customers. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
1
1,371
Some customers in Ontario may be experiencing service interruption due to adverse weather conditions. We are working to restore service as quickly as possible. Thank you for your patience.
3
1
8
4,105
(2/2) Customers can also utilize our Virtual Repair tool. Thank you for your patience. bell.ca/virtualrepair
1
1
858
Service has been restored for customers in Ontario. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
2
1
533
(1/2)Some customers in the Pembroke region in Ontario may have lost home phone service entirely and will be unable to make any calls, including to 9-1-1. If you need to reach emergency services, you must use a mobile phone, visit
1
4
3,962
(2/2) a neighbor with working service. We are working to restore service as quickly as possible.
2
3
2,177
Service has been restored for customers in Pembroke, Ontario. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
3
780