The Beryl Institute@BerylInstitute

The global community of practice dedicated to improving the #patientexperience through collaboration and shared knowledge #ptexp #pxmatters

theberylinstitute.org
Joined February 2009
2,033 Photos and videos
Join us in taking a stand for all we must do to transform the #humanexperience in #healthcare in caring for our patients, our workforce and our communities. transformhx.org #hcldr #transformhx #health #PX #pxleaders
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The newest PX Pulse research, based on 1,000 U.S. consumers, explores what influences an individual’s choice to receive care, and what ultimately earns their trust, loyalty, and recommendation. Read the latest research: theberylinstitute.org/produc…
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Animal-assisted services can start with curiosity, but building a strong program takes intention. Part 3 offers practical guidance and useful resources from Whitney Romine of @MayoClinic to help teams begin the work. Read: theberylinstitute.org/produc…
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Meet Savvy, a Golden Retriever on the Caring Canines team, and read how one visit in the Pediatric Intensive Care Unit helped create comfort and connection. @MayoClinic Read the story: theberylinstitute.org/produc… Part 3 comes tomorrow.
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Curious about animal-assisted services in healthcare? Part 1 of our new series with Whitney Romine of @MayoClinic covers the basics, benefits, and risks to consider. Read: theberylinstitute.org/produc…
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Beyond the Clock offers 48 practical strategies to help organizations improve flow, communication, transparency, and the human side of waiting. Use it as a tool for your team: theberylinstitute.org/produc…
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What would you ask The Beryl Institute? Ask Beryl can help you find resources, explore PX questions, and turn ideas into practical next steps for your organization. Want to see it in action? Join our webinar to learn more: theberylinstitute.org/produc…
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One story of extraordinary care helped inspire Shella Southern to join OU Health. Hear her conversation with Jason Wolf on culture, connection, and hope: theberylinstitute.org/produc… Also on Apple Podcasts and Spotify.
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Human Experience in Action is now available on Amazon. 40+ executive experience leaders share practical ideas for keeping Human Experience at the center of healthcare strategy and action. Get your copy: a.co/d/0eFx5eUh
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Our Dallas PX Regional Roundtable is a chance to connect with peers, compare approaches, and take practical ideas back to your organization. Can’t make Dallas? Explore Cambridge, Philadelphia, San Francisco, and Charlotte: theberylinstitute.org/region…
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Hear Brooke Christensen of DRH Health share why investing in the everyday experience can benefit patients, teams, and organizations. Watch the PX Learning Bite: theberylinstitute.org/produc… #PatientExperience
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Mark your calendar. HX in Action lands on Amazon September 15, with insights from 40+ experience leaders focused on turning Human Experience into action. Sign up for release notifications: theberylinstitute.org/book-i… #HumanExperience
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A little over a week to go until the Cambridge PX Regional Roundtable. Connect with local PX professionals, explore real-world challenges, and leave with ideas you can put into action. See other Roundtable locations: theberylinstitute.org/region…
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Have a WMTY story to share? We’re inviting community members to give a presentation at our upcoming meeting and share an initiative, lesson, or success others can learn from. Spots are limited: theberylinstitute.org/septem… #WhatMattersToYou
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What does it take to advance Human Experience across complex healthcare systems? Jason Wolf and Lai Yee Soh discuss collaboration, partnership, curiosity, and the question: Who gets left behind? Listen: theberylinstitute.org/produc…
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Introducing Ask Beryl. Find PX resources, ask questions, generate useful documents, and turn insights into practical next steps. Try Ask Beryl: theberylinstitute.org
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Our Community Pulse Survey shows strong focus on communication and flow, with room to strengthen other parts of the waiting experience. Explore Beyond the Clock: theberylinstitute.org/produc…
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Shared challenges can lead to stronger solutions when we learn from one another. Become a Member and join the conversation: theberylinstitute.org/px-con… #PatientExperience #PXConnect
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Every patient brings a story, and communication can make a meaningful difference in how that story is experienced. Hear Pedro Diaz reflect on Little Stories with Big Impact. Explore the storybook: theberylinstitute.org/produc…
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New perspectives can help us rethink how trust is built in healthcare. Explore 27 global contributions in Patient Experience Journal’s special issue on Rebuilding Trust in Healthcare. Read the issue: pxjournal.org/journal/vol13/… #PatientExperience #PXJ
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“Use this storybook not just as a read, but as a mirror.” Elijah Jones of SGMC Health reflects on the value of Little Stories with Big Impact and the moments of care data alone can’t capture. Bring the conversation to your team: theberylinstitute.org/produc… #HumanExperience
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