At 18:31 UTC on September 24, 2026, Bitget’s security systems identified unauthorized transfers involving a limited number of hot wallets. Our security team immediately activated emergency response procedures and began a full investigation. Based on our current assessment, approximately $351.6 million in assets were affected. Bitget’s cold wallets and the overwhelming majority of platform assets remain secure and unaffected. Most importantly, user funds remain protected. The incident falls within the coverage of Bitget’s User Protection Fund, which currently holds more than $464 million. Customer account balances remain accurate, and deposits and trading continue to operate normally. As a precaution, withdrawals have been temporarily suspended while our teams complete a comprehensive security review. We have identified and flagged the relevant transfer addresses and have formally engaged law enforcement agencies and leading on-chain security partners. We are working around the clock to restore withdrawal services as soon as it is safe to do so. Bitget will provide further updates through our official channels. We will not speculate on the attack vector while the investigation remains ongoing. Our focus is on protecting users, securing all systems, and delivering complete transparency throughout this process.

[SECURITY NOTICE] Bitget Hot Wallet Incident — September 24, 2026 At 18:31 UTC on September 24, 2026, Bitget's security systems detected unauthorized transfers from some of our hot wallets. Our security team activated emergency response protocols immediately. What we have confirmed: -Estimated funds affected: approximately $351.6 million -Cold wallets remain fully secure. Bitget operates a three-tier wallet architecture — the breach contained only a portion of the hot wallet and warm wallet layers. -User funds are safe. The full amount of this loss falls within the coverage of Bitget's User Protection Fund, which currently holds over $464 million Actions we have taken: -Emergency response team activated within minutes of detection -Abnormal transfer addresses identified, flagged, and reported -Withdrawals temporarily suspended as a precautionary measure, pending security review -Law enforcement and on-chain security firms have been formally notified and are engaged What this means for you: -Your account balances are accurate and your assets are protected -Deposits and trading remain fully operational Withdrawals are temporarily paused and will be restored as soon as the security review is complete -What comes next: We will provide updates on an hourly basis across this channel and all official platforms. A full incident report — including root cause analysis and corrective actions — will be published within 24 hours. We will not speculate on the attack vector until the investigation is complete. Bitget has navigated multiple market cycles. We will not run from this. Every dollar and every decision will be accounted for, transparently and in full. Updates will be posted here and across all official Bitget channels as they become available. — Gracy Chen, CEO, Bitget