Fucking happened again - intractable issue online/over phone for weeks, head on down to local rep’s office, all sorted a week later without me having to lift a finger
Go make use of your local government/elected representatives people, they can work magic
Pro-Tip: needed a thing from the NYC local gov - tried calling and emailing for 2 months, absolutely nothing
Went down to my local assemblywoman’s office, spoke to some “Special Assistant” for 15 minutes
Department I need calls me directly the next day
Amazing how that works