I have been in contact with several officials from across the state today with reports of significant flood, tornado and other wind damage sustained from Tropical Storm Arthur. My thoughts are with those who have been impacted by the storm. I'd like to remind policyholders who were affected to contact their insurance company or agent first to file a claim. Here are a few important things to remember about filing an insurance claim for this sort of damage. First, flood damage is not covered by a standard homeowners insurance policy. Most flood policies are written through the NFIP, although some flood insurance is written outside of that program. Contact your flood insurance agent or company if you need to file a claim, or contact the NFIP at
floodsmart.gov or 800-621-3362 if you need help. Second, when filing a claim, try to have your policy number and an initial damage assessment ready when you call your insurer. Take as many photos and videos of the damage as you can, and don't throw anything away. You must mitigate further damage by making temporary repairs, like tarping a roof. Keep receipts for those materials. Last, once you start any repair’s, be on the lookout for contractor fraud. Be sure to check for licensure and identification before moving forward with any contractor or adjuster. The LDI has a new Storm Resource Center with more detailed tips at
LDI.LA.GOV. I encourage you to visit our site if you need help. If you were affected by the storm, your La. Dept of Ins. is here to help.