One of the most important phrases I had ever heard was taught to me by a man named Joe Prate when he was my boss.
There was a complaint that he was addressing and I was arguing that it was a frivolous complaint that had no merit.
Joe looked at me and said, "perception is reality. It isn't important to you, but it is everything to them."
That phrase stuck with me to this day. Perception is reality.
What is meaningless to you, is life changing to someone else. And as cops, that is profoundly important.
We live in a world where people mock the mundane aspects of law enforcement and focus solely on the heart-pointing, fast action chases, shootings and violence, yet the bike that was stolen from some kid, which may have meant the world to him as a gift from someone, isn't worth the respect of humanizing their perception unless we can leverage it to somehow humanize the badge.
All it takes is one bad interaction, one apathetic brush off, one curt word and someone's perception of the police becomes their world of reality on them all.
You are who you show to the public. Remember that on every call, every follow up, every traffic stop. The effort will most likely never go honored or recognized, but the reality you show someone, good or bad, is the legacy of your career.
Make sure their perception of you as a police officer matches the reality of who you truly are.