I have lost INR 3,00,000- INR 4,00,000 because of
@Google &
@billdesk - and 100s of other developers across India are facing the same issue.
>I build mobile apps with In-app purchases & Subscriptions.
>Users download the apps for free and pay for features in-app
>I publish these apps on Apple App Store & Google Play Store
>Majority of my installs come from Google, organically
Now here is what happened:
>Google Play in India requires you to be verified via a 3rd party agency,
mandated by
@RBI
>The third party agency is BillDesk
>2 months ago I started my verification process with BillDesk
>My application got rejected 10-12 times without any feedback, frustrated I asked them to give me callback to explain the issue
>On the call they said I had to cancel and restart my entire application - 5 weeks ago.
>I completed all online verification formalities
5 weeks ago, Google stopped users from purchasing all IAPs in my apps because my payments account was not verified.
❌ At this point I have ~$2,000 in my Google Play account that cannot be deposited in my bank account due to incomplete verification.
❌ Unknowingly I was also spending money on paid-ads - which all went to 0 because of this.
>Now for the past 5 weeks, I have been mailing them everyday to get an update on my application
>I only get template responses
>I reached out to them via X, LinkedIn, Mail but no response
>My downloads are growing everyday but my Google Play revenue is 0
(which is supposed to be ~3L for the last 30 days now looking at the growth)
And this is not just me - if you go on Reddit and type "Billdesk verification" you will see what I mean.
>Some have even mentioned they ask for bribes lol
Srinivasu MN Parul Verma Viswanath Kuppa
(tagging whoever I find from BillDesk)
I usually avoid writing rant posts but I don't have anything to lose at this point :))