The Senior Operator model for Digital, Data & AI Transformations - turning strategy into reality with a 95% success rate in 180+ transformations delivered.
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Successful AI doesn't happen by accident. It starts with data governance. 🎯
When process owners take responsibility, operational costs reduce.
Watch this final clip to see Damon Harding's blueprint for an AI-ready business. 👇🏾
#AIReady
#DataGovernance#AIReady
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Is your data operating model AI-ready? 🎯
When new tech arrives, locking it down throttles your ambition. The fix is a model where risk is shared across processes, not just your tech team.
Watch to see how to shift to a business-first approach. 👇🏾
#DataGovernance
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Agentic AI cannot exist without human accountability. As AI moves toward making decisions, your compliance risk grows. This is especially true if your data quality is poor.
Watch this clip as Damon Harding explains why human oversight is non-negotiable. 👇🏾
#AgenticAI
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Buying AI tech without clean data is a major pitfall. ❌ Poor data governance will cause your AI projects to fail.
Watch this clip to see why your organisation needs named Information Asset Owners to ensure true data accountability. 👇🏾
#AIReady
#DataGovernance
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Growth isn't about adding layers. It is about rethinking the model. 🎯
We helped Allfunds turn free services into a subscription model. The result? 45% revenue growth to £20m and 32% more monthly users.
See the strategy:
👉🏾 hubs.la/Q04mbKPp0
#PropositionStrategy
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Growth isn't just about new products. It is about sharper pricing.
We helped TeamViewer tackle fragmented pricing to uncover a potential £200M ARR uplift.
See how we turned complexity into data-driven clarity:
👉🏾 hubs.la/Q04mbv740
#PricingStrategy
#PropositionManagement
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If you’re considering ISO 9001, or struggling to make it add real value, Jason’s guide explains how to approach it in a way that improves quality rather than just passing an audit.
👉 hubs.la/Q041XT7R0
#ISO9001
#QualityManagement
#OperationalExcellence
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If you want to make smarter, more confident decisions around digital, data or AI in 2026, this blog breaks down the governance principles that genuinely strengthen delivery.
👉 hubs.la/Q041X-rG0
#DigitalStrategy
#AI
#Data
#Governance
#DigitalTransformation
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We’re incredibly proud of our certification, and Jason Hill has broken down what ISO 9001 really requires in plain English, plus how to focus on genuine quality without the bureaucracy.
👉 hubs.la/Q041XR950
#ISO9001
#QualityManagement
#OperationalExcellence
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Our Strategy, Innovation & Governance practice has been exploring why good governance matters more than ever and what leaders should prioritise as they shape their plans for the year ahead.
👉 hubs.la/Q041X-m40
#DigitalStrategy
#AI
#Data
#Governance
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Many organisations treat ISO 9001 as a tick‑box exercise, but when it’s done properly it becomes a practical framework for improving how work actually gets done.
👉 hubs.la/Q041XMVL0
#ISO9001
#QualityManagement
#OperationalExcellence
#DigitalTransformation
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If you’re planning digital, data or AI change in 2026, having a clear strategy from day one makes all the difference, not just in what you deliver, but how effectively you deliver it.
👉 hubs.la/Q041XZpd0
#DigitalStrategy
#AI
#Data
#Governance
#DigitalTransformation
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Proud to announce we’ve achieved ISO 9001:2015 certification! 🎉
This global Quality Management System (QMS) standard recognises our commitment to consistent quality, operational excellence and continuous improvement across everything we do.
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We’re excited to welcome Marc Ellis as Senior Partner at Digital Works Group 😀
He’ll lead our Technology & AI practice, helping clients boost efficiency, elevate CX, and build future‑ready systems.
More here:hubs.la/Q041XCqr0
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We've developed something rather special with one of our partners, Creative Virtual and we're going to share it with our clients. 💪
Discover more in the short article and reach out to us to discuss how we can help your organisation.
hubs.la/Q03_rw6q0
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"The NHS has a better chance than ever to get the Single Patient Record right," says Dominic Pride.
In this article, read why an NHS Single Patient Record is difficult, but not impossible!
hubs.la/Q03_rmRj0
#DigitalTransformation
#NHS
#Healthcare
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⚠️ Winning new customers is only half the challenge.
Without great CX, they won’t stick around. UK financial institutions must prioritise retention powered by tech, personalised with intent.
Learn more 👇🏽
hubs.la/Q03_rm-s0
#DigitalTransformation
#VoiceOfCustomer
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🔍 AI for CX isn’t a shiny add-on.
It’s a strategic must-have in today’s fast-paced market.
Better customer experiences = stronger performance. Ready to lead, not lag?
Learn more in our blog 👇🏽
hubs.la/Q03_rmXF0
#DigitalTransformation
#FutureOfCX
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If you are now engaged in making judgments about the impact of using AI to complete human tasks & functions on your behalf, one way of grappling with the task is to think about AI as an employee
Learn More👇🏽
hubs.la/Q03Z_x200
#Data
#AI
#DigitalTransformation
#DataStrategy
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We’ve evolved to better meet your needs, with 4 specialist practices:
✨ Strategy, Innovation & Governance
✨ Customer, Commercial & Content
✨ Technology & AI
✨ Data Strategy & Capability
Deeper expertise & better outcomes for our clients. Learn more hubs.la/Q03YDQRN0
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