Again, another week has passed with no contact, no update, and no new information. At this point, this is beyond ridiculous and extremely disappointing from a company that claims to hold itself to such high standards. @Jeep @JeepCares @stevestander @Stellantis #AttorneyGeneralOfNewYork . Been waiting for a phone call from my case manager or update since July 16. Jeep keeps closing the case without contacting me , all documents requested have been submitted. Jeep wants me to forget , terrible terrible company. Never buy a Jeep !!!

Has anyone actually been able to get in contact with someone at Jeep/Stellantis corporate? I need help! I purchased a 2024 Jeep brand new, and in April the engine started smoking. I took it to Jeep 5 times between April 20 and May 26 before they finally kept it and determined the entire engine needed to be replaced. I didn’t get my Jeep back until July 16. I was dealing directly with my case manager, Steve Stander, who told me that once I received my vehicle back, I would be reimbursed for my rental. Once I got my car back and submitted all of my documentation, Steve completely went ghost. I’ve called repeatedly, left voicemails, and sent numerous emails with little to no response. When I call Jeep customer service, they tell me the department that handles reimbursements only communicates through email, so I can’t even be transferred to or speak with anyone directly. I’ve been going in circles trying to get this resolved. Has anyone dealt with Steve Stander or had a similar issue with Jeep/Stellantis? Who did you contact that actually helped get your reimbursement resolved? @Jeep @Stellantis @StellantisNA @StellantisMX @StellantisFR @OfficialMOPAR @JeepdoBrasil Steve Stander

Has anyone actually been able to get in contact with someone at Jeep/Stellantis corporate? I need help! I purchased a 2024 Jeep brand new, and in April the engine started smoking. I took it to Jeep 5 times between April 20 and May 26 before they finally kept it and determined the entire engine needed to be replaced. I didn’t get my Jeep back until July 16. I was dealing directly with my case manager, Steve Stander, who told me that once I received my vehicle back, I would be reimbursed for my rental. Once I got my car back and submitted all of my documentation, Steve completely went ghost. I’ve called repeatedly, left voicemails, and sent numerous emails with little to no response. When I call Jeep customer service, they tell me the department that handles reimbursements only communicates through email, so I can’t even be transferred to or speak with anyone directly. I’ve been going in circles trying to get this resolved. Has anyone dealt with Steve Stander or had a similar issue with Jeep/Stellantis? Who did you contact that actually helped get your reimbursement resolved? @Jeep @Stellantis @StellantisNA @StellantisMX @StellantisFR @OfficialMOPAR @JeepdoBrasil Steve Stander @JeepCares @stevestander I DM jeep no answer

#jeep #Stevesanders

@Jeep @Wrangler4XE @StellantisFR @Stellantis @JeepdoBrasil

@Jeep @Jeep