America’s foremost technologist named after a Great Lake. Consumer protecting.

Washington, D.C.
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Good morning! If you’re in the US and struggling with your health insurance (they won’t cover something they said they would, overcharged, can’t get a straight answer, etc) there’s super effective, free help. Your state insurance commissioner!
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Join us Sept. 29 at noon ET for a hands-on demo, "How to Interrogate a Corporate Chatbot: A Primer and Demo for Journalists," featuring @Erie, former chief technologist at the Consumer Financial Protection Bureau. Register for free: shorensteincenter.org/event/…
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264,000 errors. @NYCMayor has delivered the largest worker settlement in NYC history.
Since 2023, more than 200,000 Dashers in New York City were underpaid or paid late under the City’s delivery worker pay rules. These errors were unintentional, but that doesn’t make them acceptable. Dashers should be paid in full, on time, every time. We take full responsibility, and we’re deeply sorry. We’ve reached a $131.5 million settlement with the NYC Department of Consumer and Worker Protection. Every impacted Dasher will receive the amount they are owed, and they’ll be contacted directly with payment details. We understand the impact of even one missed or late payment. We’ve addressed the issues that caused these errors and made changes to prevent them from happening again. Read more here: about.doordash.com/en-us/new….
Community note
theguardian.com/us-news/2026/s… The City of New York asserts this was not a mistake. “For years, DoorDash failed to count every hour worked by delivery workers,” Mayor Mamdani said. “This was not a rounding error or an accidental mistake.
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HUGE: Zohran Mamdani just won a $131.5 million settlement from DoorDash after finding the tech giant underpaid 260,000 delivery workers for years. It’s the largest labor enforcement action in American municipal history. We spoke to NYC Commissioner Sam Levine about how the administration is holding the billion-dollar company accountable and cracking down on greedy algorithms that shortchange workers.
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Erie retweeted
We created the first searchable list of all the members of Congress with investments in AI industry. Dozens sit on committees responsible for regulating AI or authorizing contracts to AI-driven defense contractors.
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My mother is a constituent of his, and I guarantee she doesn’t want AI-written letters back when she asks for help *or* someone excited about using AI to cut pay. This is gross.
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The Trump admin is having DOGE set up an AI powered website called America dot gov where you can try to file your taxes or get a passport. The main way to use it? An AI chat bot. Getting stuck in a doom loop on America dot gov is a hell of a metaphor for the Trump era.
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The power and promise of artificial intelligence are no excuse for using this technology to break the law or put New Yorkers at risk. I'm urging workers with information about emerging AI development that may be violating the law to contact my office. ag.ny.gov/i-want/use-whistle…
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Erie retweeted
Do AI companies need an antitrust exemption to take time to work on safety and address potentially catastrophic risks? As an FTC antitrust attorney put it, “no humanity would result in no competition.” wired.com/story/the-ai-slowd…
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SCOOP: two senators are urging the FTC today to investigate Amazon and Walmart over how their AI shopping bots treat “Made in America” claims. Both retailers allegedly “suppress” data on domestic goods and undermine sellers making products here. wsj.com/cmo-today/senators-a…
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Full quote from @CntrLawEconomy Senior Fellow @Erie, who authored the report. "Amazon and Walmart's own chatbots told us that ignoring Made in USA fraud was a business decision. The @FTC now has all the evidence it needs to enforce the law."
SCOOP: two senators are urging the FTC today to investigate Amazon and Walmart over how their AI shopping bots treat “Made in America” claims. Both retailers allegedly “suppress” data on domestic goods and undermine sellers making products here. wsj.com/cmo-today/senators-a…
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Big Tech shouldn’t get to rig policy debates with junk research. Thanks to Mayor Mamdani, it won’t. DCWP is launching a Research & Analytics division to expose corporate abuse, strengthen enforcement, and produce rigorous, independent research. P.S. We’re hiring!
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The majority of Americans see the rapid, unregulated advancement of AI as a serious risk. Congress has to act quickly. That's why tomorrow I'm hosting a timely hearing on Big Tech's monopolistic practices and the harm of surveillance AI. Watch live at 8:30 AM: piped.video/watch?v=KDMITKPA…
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Cantwell's report relies on GAO data from before the House settlement ushered in revenue sharing. The GAO data actually shows that Division I spending on coaches grew faster than spending on athlete scholarships, up to twice as fast, from 2014 to 2024. Players didn't cause the deficit. The schools did. The players shouldn't be the ones paying for that overspending. And Congress shouldn't bail the schools out with an antitrust exemption. Full GAO report below.
With a vote for cloture on the Protect College Sports Act imminent, @SenatorCantwell has released a financial report “that demonstrates how unsustainable growth in spending in college sports” among NCAA members masks a 94% rate of operating deficits: usatoday.com/story/sports/co…
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Here is what Khan said to @nikogallogly about Sacks begging for regulation
Trump tech adviser David Sacks at Politico AI summit citing former Biden FTC chair Lina Khan's remarks that existing laws can be used to address some AI concerns. "I agree with that," he says
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Erie retweeted
NEW: Mamdani's DCWP Commissioner Sam Levine is building a new sub-agency of consumer protection sleuths: economists and technologists who can extract and analyze companies' data to find out whether they're ripping off workers and consumers. bloomberg.com/news/articles/…
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Govs & Congress; public interest technologists would love to lend a hand. There’s an army of former and future AI regulators (who aren’t industry-funded salespeople 👀) that would love to take your call. Happy to matchmake!
New: Members of Congress and governors are under increasing pressure to regulate AI, but more than two dozen of them told us they don't use the technology or have rarely done so. Many are older, influential lawmakers. One House Democrat called it "f*cking absurd," arguing, "Anyone who's overseeing this has to be someone who's a regular user." w/ @AndrewSolender @StefWKight axios.com/2026/09/16/lawmake…
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The best of the best
NEW: Mamdani's DCWP Commissioner Sam Levine is building a new sub-agency of consumer protection sleuths: economists and technologists who can extract and analyze companies' data to find out whether they're ripping off workers and consumers. bloomberg.com/news/articles/…
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Erie retweeted
Holding frontier AI companies and their corporate users accountable in regular, available ways would be a great way to “pace the frontier”. Same goes for users of open-weight models. We do need additional AI specific regulations but no need to wait or privilege a few companies!
Law enforcers already have authority to charge companies and their CEOs for creating and releasing dangerous, unvetted, or defective products. We shouldn’t let discussions about new legal regimes distract from the fact that there’s no AI exemption from laws already on the books — a point @FTC emphasized repeatedly during my tenure. 1. There is an extensive set of laws that govern dangerous and defective products. For example, releasing unvetted AI models or agents can violate consumer protection laws. Shipping flawed AI tools without implementing adequate measures to detect and stop rogue or defective AI agents can be an “unfair or deceptive” act or practice under the FTC Act (and analogous state laws). And some state AGs are already exploring holding AI firms and their CEOs criminally liable when their models participate in criminal activity. 2. Existing laws also prohibit “unfair methods of competition.” This covers instances where AI firms appropriate the competitively sensitive information of their customers, including through tracking their use of various tools. It can also cover instances where firms pursue dangerous behavior, aware that doing so may compel rivals to do the same. As the Supreme Court has noted: “A method of competition which casts upon one's competitors the burden of the loss of business unless they will descend to a practice which they are under a powerful moral compulsion not to adopt, even though it is not criminal, was thought to involve the kind of unfairness at which the [unfair methods of competition] statute was aimed." 3. The highly concentrated and interconnected structure of these markets could be creating major risks and conflicts of interest. We had started investigating these partnerships and cross-investments across the stack (and released a preliminarily overview of some findings: ftc.gov/news-events/news/pre…). Both federal and state enforcers should be scrutinizing these opaque relationships and inter-dependencies. We are already seeing how these relationships could undermine accountability. For example, OpenAI could face liability given the Hugging Face incident, but Hugging Face being bought up by Nvidia means that we’re unlikely to see it file a lawsuit over this — given Nvidia’s strong incentive to see OpenAI continue full speed ahead. 4. As AI tools dramatically change the landscape of cybersecurity risks and hacks, all businesses should be doubling down on having core security protections in place. Firms that fail to invest in adequate data security measures or fix known vulnerabilities can also be breaking the law. A recent analysis showed that around 1/3 of Fortune 100 companies do not even have a way to notify them about security issues. During my @FTC tenure, we sued firms for poor data security practices and held CEOs liable when they were personally responsible. this.weekinsecurity.com/doze… ftc.gov/news-events/news/pre… 5. As policymakers consider new legal regimes, we should be looking to lessons from prior efforts to govern major sectors, such as banking and other networks, platforms, and utilities. Tools like structural separations, nondiscrimination, and supervision could be key, and there’s a rich history of what works and what doesn’t. But we can and must pursue any new efforts alongside enforcing existing laws.
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Erie retweeted
Law enforcers already have authority to charge companies and their CEOs for creating and releasing dangerous, unvetted, or defective products. We shouldn’t let discussions about new legal regimes distract from the fact that there’s no AI exemption from laws already on the books — a point @FTC emphasized repeatedly during my tenure. 1. There is an extensive set of laws that govern dangerous and defective products. For example, releasing unvetted AI models or agents can violate consumer protection laws. Shipping flawed AI tools without implementing adequate measures to detect and stop rogue or defective AI agents can be an “unfair or deceptive” act or practice under the FTC Act (and analogous state laws). And some state AGs are already exploring holding AI firms and their CEOs criminally liable when their models participate in criminal activity. 2. Existing laws also prohibit “unfair methods of competition.” This covers instances where AI firms appropriate the competitively sensitive information of their customers, including through tracking their use of various tools. It can also cover instances where firms pursue dangerous behavior, aware that doing so may compel rivals to do the same. As the Supreme Court has noted: “A method of competition which casts upon one's competitors the burden of the loss of business unless they will descend to a practice which they are under a powerful moral compulsion not to adopt, even though it is not criminal, was thought to involve the kind of unfairness at which the [unfair methods of competition] statute was aimed." 3. The highly concentrated and interconnected structure of these markets could be creating major risks and conflicts of interest. We had started investigating these partnerships and cross-investments across the stack (and released a preliminarily overview of some findings: ftc.gov/news-events/news/pre…). Both federal and state enforcers should be scrutinizing these opaque relationships and inter-dependencies. We are already seeing how these relationships could undermine accountability. For example, OpenAI could face liability given the Hugging Face incident, but Hugging Face being bought up by Nvidia means that we’re unlikely to see it file a lawsuit over this — given Nvidia’s strong incentive to see OpenAI continue full speed ahead. 4. As AI tools dramatically change the landscape of cybersecurity risks and hacks, all businesses should be doubling down on having core security protections in place. Firms that fail to invest in adequate data security measures or fix known vulnerabilities can also be breaking the law. A recent analysis showed that around 1/3 of Fortune 100 companies do not even have a way to notify them about security issues. During my @FTC tenure, we sued firms for poor data security practices and held CEOs liable when they were personally responsible. this.weekinsecurity.com/doze… ftc.gov/news-events/news/pre… 5. As policymakers consider new legal regimes, we should be looking to lessons from prior efforts to govern major sectors, such as banking and other networks, platforms, and utilities. Tools like structural separations, nondiscrimination, and supervision could be key, and there’s a rich history of what works and what doesn’t. But we can and must pursue any new efforts alongside enforcing existing laws.
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⚖️👩‍⚖️ This week, a court let Disney use Fubo's fine print to kill a class action by sports fans challenging inflated streaming prices. It's one more reason to revisit forced arbitration, the shady process companies use to manipulate consumers into waiving their constitutional right to a jury. 👩‍⚖️⚖️ Until Congress bans it, ordinary Americans' ability to take on corporate power is hollow. Thread below ⬇️ storage.courtlistener.com/re…
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