First bank should look these and please escalate the reversals of the two transfers of 30k each on 19th/20th/09/2026. Account.2006687456.

Hi first bank please refund me my electricity money I wasn’t given any token and I was debited twice, I’ve filed a complaint already on the app, please revert

You guys debited my account twice,and you don't want to reverse one of them as complained to your customer service,as it bad to buy the IPO from your platform?

Hello @UOkokoh88995,Hi @Divine_Nna1, thank you for contacting us. To assist you quickly, please follow and DM us on: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help!. Thank you for choosing 1/2

Why can’t I do transaction?

Hi @Capitalfxn, thank you for contacting us and we empathize with you on the issue raised. To assist you quickly, please follow and DM us on: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help!. 1/2

Dear @FirstBankngr I still can’t understand the reason why your app will be down on a Saturday morning like this. Stop leaving some of us stranded please

I subscribed these shares yesterday and I had to tried to do that several times before successfully subscribed. To my suprise, you guys debited for all the attempts which was three times in different amount of shares. And I don't know where to see the details of the shares subs.

What's happening? I subscribed for this shares today, account debited by know acknowledgement even after a pop up that the account is not eligible for the share subscription, yet you still deduct my funds.. FIRSTBANK, KINDLY LOOK INTO this and refund/reverse the funds.

Hi @mikeshinewin, thank you for contacting us and we empathize with you on the issue raised. Kindly follow us on X FirstBankngr or FBN_help to enable us to send you a direct message. Thank you for choosing FirstBank. #YouFirst

First bank what's the problem this morning? I've trying to log into my app to purchase airtime and even tried to use the ussd and it's saying "you're unable to use this service

Hi @Empressvictori2, thank you for contacting us. To assist you quickly, kindly be advised that you need to follow us on any of our platform, as this is part of the procedure to ensure quick response. Once done, kindly send us a Direct Message (DM) with your 1/2

Good day to you first bank Am a new customer I just open a new first bank account on Monday and the marketer said I can make use of the account which I fund the account with 15k thinking I can withdraw some for transport but since on Monday till now am unable to make trf

Please I just sent a message to your DM, it's very urgent @FirstBankngr @FBN_help

I made payment to buy shares through my first bank account, unfortunately the transfer was successful and money was deducted but it failed when I try to confirm the payment on the platform, My account no: 3054978312 ORDER ID: DANIPO-SELF- 16SEP2026-3773237

What happened to your service, both app and USSD are down and I have to perform a transaction as soon as possible, App is not letting me sign in while ussd is showing “You are unable to use this service” please what’s going on?

Have been trying to chat and talk to your customer care let them unfreeze my account they are not responding that adebanjo did not response to any thing

Hi @ADISAADEKUNLEA4, thank you for contacting us, kindly check your DM for our response. #YouFirst

Please I dropped a message Kindly attend to it

Hello @oke_kemisinuola, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst