Official Twitter account of First Tech Federal Credit Union. Equal Housing Lender. Federally insured by National Credit Union Administration (NCUA).

Beaverton, OR
@FirstTechFed New debit card arrived. No account information. None online. None when called in. So.. what f'ing account is it for?
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Hi James, we would be happy to help you. Please email us at socialreviews@firsttechfed.com with your contact info and an associate will follow up with you. Thank you!
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I'm a little annoyed that it took me so long to figure out what the trick was behind @FirstTechFed 's rewards checking - and it was only after I signed up for it. They're getting a cut of the MasterCard service fees on their debit card, and passing a portion back to users. Which is great, unless you're doing normal direct banking ACH transactions for everything. Or you're a merchant (like, say, Xfinity) who wants to avoid the additional fees, which can add up to 1.05% + $0.15 of the total. Or, presumably, more - because why would Xfinity offer you $10 off your $139 bill for NOT using a Mastercard/VISA card to pay it? Either way, @FirstTechFed has been skeezier since the merge with Addison, and it's just slowly going downhill. So now, as a 20 year member, I'm starting to look for a new credit union. Because I'm unlikely to use my checking account for all transactions via debit cards any time soon, so they nuked my account interest rates with this move. I don't do business with skeezy. Find ways to sell your product in appealing ways, or not at all.
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We value your feedback and would love the chance to discuss your concerns further. Please email social.admin@firsttechfed.com so we can assist you directly.
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@FirstTechFed hello, my account access has been “temporarily disabled” for reasons which have not yet been explained. There are no updates, no communication from the department responsible for the restriction nor contact information provided.
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We would be happy to help you, Nicholas. Please email us at socialreviews@firsttechfed.com with your contact info and an associate will follow up with you. Thank you!
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.@FirstTechFed @Mastercard an independent driver wildly overcharged me for a short ride because my friend and I were intoxicated. He didn't offer a receipt, now First Tech is stating they can't proceed with a fraud case for overcharging because I wasn't given a receipt. Any help?
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@yoooitsryan818 , we wish your experience could have been better and appreciate you taking the time to share it. If you email socialreviews@firsttechfed.com with your contact info and a summary of the issue, we can follow up with you about your specific experience. Thank you!
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@FirstTechFed Hello, my account is not accessible to me. I need some help in resetting my details. Could you please help me out?
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Thanks for reach out, Kris. Please email us at socialreviews@firsttechfed.com with your contact info and an associate will follow up with you.
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@FirstTechFed hello, am an account holder in your bank and need some help. Please can someone help out?
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We would be happy to help you, Kris. Please email us at socialreviews@firsttechfed.com with your contact info and an associate will follow up with you. Thank you!
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@FirstTechFed I am still not seeing a compelling reason to vote yes on the merger. Expanded access? There are already thousand's of CO-OP branches across the nation for routine banking. I do not foresee a sudden need for something like in depth retirement planning services while on the east coast. Improved experiences? Anything concrete? What would having even more members allow you to do that are not possible now? Stability? A six legged stool is already stable. Is twelve legs better or just bigger? Community impact? Net is going to be the same. Just under one name. Except with a chance that the new DCU sourced leadership will have a unconcious bias towards older DCU causes and locations. Employee growth? How? The new org would have one CEO, one CFO, one CISO, one Director of <insert team>. Previously the two organizations each had one in each leadership position. You are cutting upward mobility in half for the rank and file. I am not seeing any clearcut advantages while we take the risk that this becames yet another example of a merger for the sake of growth. Boeing and McDonnell Douglas. AOL and Time Warner. Daimler and Chrysler. Sprint and Nextel. Microsoft and Nokia. HP and Compaq. The list is near endless.
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We’re here for you if you’d like to discuss more with a representative from First Tech in the meantime, you can reach out to socialreviews@firststechfed.com.
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You’re also welcome to join us at our Special Membership Meeting on December 8 where there will be more information and time for questions and answers. Let us know!
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Match alert! 💙 We’re doubling all member donations to #CU4Kids this June. Your support helps @CMNHospitals provide life-saving care to kids across the West Coast. 📲 Donate in the First Tech mobile banking app.
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Are you currently having an outage?
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Our Online and Mobile Banking is currently undergoing maintenance and may cause access interruptions until completed. We apologize for the inconvenience and appreciate your patience.
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@FirstTechFed Hi how long will the outage be for? I’m trying to pay someone via venmo. TY
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Our website is currently undergoing maintenance and will be back shortly. Online banking remains active at banking.firsttechfed.com or on your mobile app. You can also visit a local Experience Center. We apologize for the inconvenience and appreciate your patience.
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. @FirstTechFed Are you having a website outage right now?
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Our team is currently working to resolve an intermittent issue affecting the First Tech Fed site. We apologize for the inconvenience and appreciate your patience.
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Replying to @Morlaury
We wish your experience could have been better and appreciate you taking the time to share it. If you email socialreviews@firsttechfed.com with your contact info and a summary of the issue, we can review and follow up with you about your specific experience. Thank you.
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@FirstTechFed why am I being asked to call @BarclaysBankUS rewards phone line when I try to book a flight on the rewards website for @FirstTechFed
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Hi! Please call us at 888.206.3110 for support with this. Thank you!
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Congrats to @FirstTechFed, a 2025 #ModelRiskManager for Fighting Fraud 🎉 They tackled #fraud at scale, preventing $40M in attempted fraud while boosting prevented losses by 129%. Learn more about their award-winning initiative: f.mtr.cool/ukeephuqvh #IIDay25
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We're committed to protecting our members and staying ahead of evolving fraud trends. Thank you!!
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We’ve got your Friday night rundown ready to go 📲 @JakeZivin gets you ready in The Matchup presented by @FirstTechFed ⤵️
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Looking forward to a great match!
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Set for Sunday Night ✅ @JakeZivin gets you ready for a prime-time clash with The Matchup, presented by @FirstTechFed ⤵️
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We’re gearing up!
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