Genesys provides the agentic orchestration platform that enables organizations to deliver the best customer and employee experiences.

Menlo Park, CA USA
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Xperience is hitting the road. ✈️ 10 stops. One global Xperience. A whole lot of ideas about what it takes to win in the agentic era. Find your city: gsys.cx/4rqZ60M
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Every employee who serves a customer shapes their experience. Genesys Cloud™ Associate gives more customer-facing teams beyond the contact center the information and AI tools they need to deliver connected experiences. Learn more: gsys.cx/4iHqPbj
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Genesys retweeted
Best of the best 🙌 Top scorers in Laver Cup history. #LaverCup | #TennisUnrivaled | @Genesys
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Turns out the best CX transformation isn't a moonshot. It's just letting AI and humans do the jobs they're actually good at. Check out the full ProbeCX story: genesys.com/customer-stories…
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What conversations should #CX leaders be having right now? 🎙️ We have a few ideas. The 𝙓𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙋𝙤𝙙𝙘𝙖𝙨𝙩 is coming soon. ✨ Real conversations. Real stakes. No product pitches. Subscribe now: gsys.cx/4xHjkoG #XperiencePod
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Months of preparation. One unforgettable weekend. Who've you got—Team World or Team Europe? 🎾 #LaverCup
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Fourth year, same purpose 🙌 Genesys is honored to be named a 2026 TrustRadius Tech Cares Award winner thanks to a team that shows up with heart, year after year. Hear it from our customers: gsys.cx/4yBbYDP
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🎙️ Something worth listening to is coming. Stay tuned... Be the first to know: gsys.cx/4h8gYca
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Build AI where it matters. At Genesys, our teams are putting #AI to work across billions of customer moments and solving complex challenges at global scale. Ready to help shape what comes next? Explore open roles: gsys.cx/4yBPAKG
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Nothing says "we're serious about patient care" like finally ditching six disconnected systems. 🙌 Yale New Haven Health's move to #GenesysCloud explained → genesys.com/customer-stories…
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#Xperience26 may be over, but the momentum continues. Relive the keynote and see what it takes to win in the agentic era: gsys.cx/3To1J71
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Oops. Missed #Xperience26? Good news: Watch every session on demand and get the insights shaping the agentic era, now: 🎥 gsys.cx/4h36URQ
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Genesys is #25 on @FastCompany's 2026 Best Workplaces for Innovators list! 🎉 We’re proud to be recognized for a culture where employees can explore new ideas and create meaningful impact. #OneGenesys Read more: gsys.cx/4hgnHSt
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Thrilled to have @IanJamesPoulter stop by #Xperience26 to spend time with Genesys customers and partners and share his perspective on what it takes to reach the next level. ⛳️
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There's no better time than 𝙣𝙤𝙬. Let's level up, orchestrate and lead what comes next in the agentic era. #Xperience26
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#Xperience26, you were good to us.
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The best of #Xperience26 goes beyond Vegas. 🎰 Customers changing the CX game. Ideas worth taking home. Connections built to last. And we’re not done yet. Find an Xperience On Tour event near you. gsys.cx/4xyMIxZ
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🚨 The last day of #Xperience26 is here! There's still time to catch the live keynote broadcast. Even if you're not in Las Vegas, you can still experience the excitement, insights and announcements from wherever you are. Join us live: gsys.cx/4h6borU
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Day 2 from Las Vegas ✅ The stage is set for the agentic era in CX. Let’s carry that energy into the last day of #Xperience26 ⚡️
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Agentic orchestration for CX took center stage at #Xperience26. 🎤 Swipe through the biggest keynote takeaways from our leaders. For more CX+AI insights, watch the final keynote live from Las Vegas. Save your spot 🎥 gsys.cx/4ymIGci
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