Perhatian kepada pengguna Grab di Kelantan: Perkhidmatan Grab di kawasan seperti Kok Lanas, Machang, Pasir Pekan, Jeli, Pasir Mas, Tumpat, dan pinggir bandar Kota Bharu terganggu akibat banjir. Sila elakkan kawasan terjejas dan jaga keselamatan. Info lanjut: publicinfobanjir.water.gov.m…

Last edited Nov 27, 2024 · 10:08 AM UTC

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Replying to @GrabMY
Hello why your customer service is ignoring my refund. I been waiting for 2 months now and still not credited my money back. Email mentioned will credit. But untill now ntg! Check this and get back the soonest!! CAS-100004557620
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@_ellalee20 Hi Ella! We are so sorry for what happened. The rider might have drop the item to a different location. Therefore, we have refunded you for the undelivered item back to your card. The amount will appear in the card statement within 3-30 days. I do hope your next order will be a better one💚 -Flower
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Replying to @GrabMY
Hi, bila saya nak dapat refund ya. As inform 9 april tapi tak masuk. Dan nak masuk may dah pun. Case no #CAS-100016044030. Please check. Dah contact banyak kali x de respond.
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@_sfryna Hai! Laila disini. Maaf atas pengalaman yang berlaku. Sekiranya cik masih belum menerima refund tersebut pada 9 Mei, sila DM kami dan kami akan eskalasi isu ini kepada pasukan yang bertanggungjawab. Terima kasih!
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Replying to @GrabMY
Why did i still got charged when the order was already cancelled? I'm waiting for too long and the order wasn't even in the kitchen yet plus there's no rider around here in Pasir Mas. Here's the booking id A-76TA4DHWWI2I.
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@Kazuka_ch Do not worry, the pre-charge for cancelled or unallocated orders will be refunded back to your bank account within 3 - 30 days. For more info, you can refer to this link help.grab.com/passenger/en-m…. Hope this clarifies. - Jerry

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Replying to @GrabMY
Selamat pagi, nak tahu, kenapa ada tempat tidak dapat detect oleh grab Maps , Google maps ada cth 138, Laluan Keranji 1, Kampung Dato' Ahmad Said Tambahan 3, 30020 Ipoh, Perak. Terletak di kawasan Manjoi tapi grab maps hala ke arah laluan Tasek?
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Hai Shanonea. Terima kasih atas makluman anda. Buat masa ini, terdapat beberapa lokasi yang mungkin belum dipetakan dengan tepat dalam Grab Maps, menyebabkan hala tuju berbeza berbanding Google Maps. Maklum balas anda telah kami ambil perhatian dan akan dimajukan kepada pasukan berkaitan untuk semakan dan penambahbaikan. Terima kasih atas pemahaman anda. -Laila
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Replying to @GrabMY
Why does Grab unilaterally decide to split orders? I had a terrible experience today with Grab
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@MaiHas Hi Eva! Please DM us the registered mobile number for us to trace the said booking and assist you further. Thank you. - Sofwa
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Replying to @GrabMY
dari 21Mei duit saya bukan sikit banyak RM15++ sila refund .kes dari 21 MEI SKRANG DAH JUN!!! JGAN SRUH AKU EMAIL BUKTI RESIT, JGAN SRUH AKU CALL CENTER, AKU DAH BUAT SEMUA KAU STUH SETIAP HARI CALL TAPI NO ACTION NO REFUND .. No tiket : CAS100025721435 No tiket:CAS 100025745966
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Replying to @GrabMY
Refund my money no tiket No tiket : CAS100025721435 No tiket:CAS 100025745966
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Replying to @GrabMY
.. .. .. I.
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Replying to @GrabMY
You guys are scammers, return my money. I don't care if you stated that you can change the policies anytime without warning. I don't fucking care, it's fucking evil for you to charge a different card for the subscription without asking me. Contact me or I'm suing.
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Replying to @GrabMY
macam bodoh la system korang ni tolong la. kata refund 30 hari bekerja sampai harini takda lagi. BAPAK LEMBAB. memang boikottt la
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Replying to @GrabMY
x.com/woochariseyg/status/18…
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Replying to @GrabMY
Boleh cancel tak tanpa terjejas rating? ⛵
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Replying to @GrabMY
Why other place no rain but very expensive? More your driver s keep cancel so bad...service...last time uber 100000 times better from grab...hope uber back...
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