@HotTopic I returned a T-shirt promptly when I received it because it didn’t fit and I’m still waiting on a refund. It’s been several weeks since you did receive it back at the warehouse. What is the problem? That’s horrible. Customer service can’t even get a live person to help.
@HotTopic I wanted to clarify that my request is regarding a QC issue with the item I received, not a return request. I understand that blind merchandise is listed as final sale, but your policy also states that defective merchandise may be eligible for a refund within 90 days.