Insurance Post provides insurance industry news, analysis and opinion on key issues facing the general insurance business

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AI will transform governance to be a more involved and continual process for firms, says Davies, ahead of the specialist technology firm’s new white paper, which outlines how autonomous agents could compound bias. hubs.li/Q04r86gw0
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SMEs expect economic uncertainty to be the defining challenge of the next 12 months, ahead of rising costs, artificial intelligence and cyber risks, according to survey from Everywhen. hubs.li/Q04r6VyN0
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As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention. hubs.li/Q04r6r6L0
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Insurance Post has learned that HomeServe UK is consulting with CET UK with a view of closing down the business-to-business home emergency solution provider, which it bought in 2021. hubs.li/Q04q-c5_0
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The next phase of Lloyd’s digital transformation will prioritise smaller, deliverable projects over ambitious multi-year programmes, with a roadmap expected “shortly”, according to International Underwriting Association CEO Chris Jones. hubs.li/Q04qPH1d0
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Artificial intelligence-powered claims technology that its creators believe could lead to a surge in insurance disputes reaching the courts will be made available directly to consumers by the end of this month, Insurance Post can exclusively reveal. hubs.li/Q04qPhCq0
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Emma Ann Hughes observes Lloyd’s investigation of John Neal’s conduct raised important questions about whether insurers have the transparency, governance and culture required to tackle personal relationships when they intersect with power. hubs.li/Q04qDsy-0
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Three years after introducing reforms to tackle excessive leasehold insurance commissions, the Financial Conduct Authority is reviewing the market again. Scott McGee raises questions about whether its measures have delivered meaningful change. hubs.li/Q04qrZQs0
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Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app. hubs.li/Q04qkclQ0
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Lloyd’s has concluded former CEO John Neal breached the corporation’s compliance rules by failing to disclose a perceived conflict of interest and by not properly handling whistleblowing reports. hubs.li/Q04qf8LJ0
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