@intactinsurance unresolved billing concern. Two Intact payments were withdrawn from my account on Aug. 10 after a renewal reissue, and I requested a detailed explanation in Aug. My broker was unavailable, then the file moved to two others. Still no explanation. Please assist.

@IntactInsurance I raised claim 17th Aug till now no call from adjuster , car in total loss no updates. Very stressed everyday calling on helpline same answer everyday “ we are working on this claim”

@IntactInsurance @GlobalCalgary @CTVCalgary No such thing as 'No Fault Insurance' in AB. Some1 'hit-and-ran', into my car in Giant Tiger parking lot. Car gifted from my dad b4 passing.If no collision, no coverage. I'm a senior. Extensive body damage to light & huge dent. TX 4 not

We submitted a structural damage claim with @belairdirect (@IntactInsurance) on April 3, 2025. Snow load caused our home's structure, brickwork, and soffits to separate and lean. More than 4 months later, we still have no finalized scope of work, approved estimate, or timeline for resolution. Before filing, we paid for an independent engineering report. Since then, Intact has sent its own engineer, contractor, roofing consultant, and conducted multiple inspections and walkthroughs. On June 19, we were told they had everything needed to finalize the claim. Nearly 2 months later, we're still waiting. Their latest response? We should get our own estimate for review. We've cooperated fully, accommodated every inspection, followed their complaint process, and repeatedly requested updates. Yet emails and calls often go unanswered. After 4+ months, one of Canada's largest insurers still can't tell us what repairs are approved or when this claim will be resolved. Winter is approaching, and we're unable to plan repairs or temporary accommodations. Is this really acceptable claims handling? #Insurance #InsuranceClaim #HomeInsurance #Ontario #Homeowners #ConsumerRights #CustomerService #IntactInsurance #BelairDirect

@CP24 @fordnation @IntactInsurance it’s pretty unreasonable and disgusting that my sister pays insurance monthly only to be denied a very serious claim . Abusive , violent offender smashed up her car. Took it with out permission. You have police reports , proof he took it .

Please provide me with an email address. It seems documenting each conversation has to be done in her situation.

And denied her claim based of lack of emotional support. Are you Fkn kidding me . This is the Ontario we live in. She has brand new twin babies . And has spent thousands on car rentals while @IntactInsurance treats her like shit . She’s running a company full time while

Hey @IntactInsurance I understand needing to track my location while using the driving app, but is it necessary to track 24/7? I'm tired of seeing the little blue light go off I kid you not, every two minutes. It's disconcerting, especially when the rest of the app doesn't work

@IntactInsurance do you offer a referral bonus? I may have a friend shopping for a new insurance.

@IntactInsurance is using flawed information from the @Verisk iClarify report that 2 kitchens not 1. Iclarify support suggested changing from Duplex to Detached, claiming residence was semi detached. A duplex and Semi are inherently the same. a detached is different.

@IntactInsurance what should my broker do? Either situation is inaccurate and over inflates the rebuild cost of the home..

@IntactInsurance Hey, I've been trying to cancel my insurance policy since November as I sold my truck then. I was told I had to go through my broker, but my broker has become impossible to reach. What do I do?

Hello @IntactInsurance I need help with my claim number 2036179542. I had an accident and Intact Services in Calgary sent my car for repairs, and when I received it back, after a trip the engine was blown. I haven't had my car for 3 months and am treated as an idiot. Help me.

@IntactInsurance I only requested a quote. I clearly said I’m already insured with another company. Despite that, I keep getting nonstop calls and voicemails — even while I’m at school. This is not follow-up. This is harassment and it’s unacceptable. @CP24 @cbcmarketplace

I called my insurance company for a repair and they said no because I already have a claim from 8 years ago. Yeah and thats also why I have insurance Fck you @IntactInsurance

@IntactInsurance @zenetec daily reminder you ruined my truck and cost me 67 k in depreciation. Waiting for a resolution

@IntactInsurance @zenetec posting something everyday until someone contacts me back - some of the 30 plus fault messages I get just turning the truck on - 67000 depreciated loss from your repairs

@IntactInsurance and @zenetec shit posting about how you ruined my truck everyday until some calls me back 🖕

@IntactInsurance sorry not breach of contract - you’re operating in bad faith. Slight mixed my eye part, but you guys are still pieces of crap