Welcome to official JioMart Customer Support Account | Download the JioMart App: bit.ly/JioMart_Androi… | bit.ly/JioMart_iOS_App
India
- Tweets 712,063
- Following 11,089
- Followers 37,398
- Likes 3
Hi Pushpa, We sincerely apologize for the experience you had. As informed earlier, we would like to inform you that we have escalated your concern and we will get this resolved for you on priority. We strive for continuous improvement to provide better customer service. (1/2)
200
1
4
28,741
Hi! please accept our sincere apologies for the experience that you had with one of your orders. We have processed your complaint and your complaint number is 773472073062. We will get the defective product replaced by on priority. You are requested to keep the all (1/2)
127
1
8
33,079
Hi, At JioMart, our endeavor is to provide you with consistently high-quality products. We tried reaching out to you to provide you a satisfactory resolution however, the call went Not Reachable. Hence, we regret to inform you that the order is cancelled due to technical (1/2)
120
1
4
28,515
Hi Bhavesh, We regret the inconvenience caused. Please be assured that we are monitoring the situation closely and we are actively working on your ongoing raised complaint number 768537873204 for a prompt resolution. This concern are being addressed with utmost urgency. (1/2)
99
3
21,680
Hi Akash, At the outset, please accept our sincere apologies for the experience that you had with one of your orders. We have raised your complaint and your complaint no is 764584973092 and you will get the resolution by the end of the day of 03-12-2025. We strive for (1/2)
127
4
24,556
Hi Jyothi, We regret the inconvenience caused. As per revert received from our team, kindly share bank account details (Image of your cancelled cheque and product images) by visiting jiomart.com/help-support/rai… or through Chat via – jiomart.com/faqs. Please note that (1/2)
52
1
2
17,901
Hi Anmol, Please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that, as per our policy, the coupon code is valid for one time use only. Once it has been used, it cannot be applied again on any further orders. We strive for (1/2)
181
1
8
23,198
Hi, We apologize for the inconvenience caused. As per revert received from our team. We would like to inform you that your return for shipment has been successfully picked up and the product is being shipped back to the warehouse. Your refund will be processed within 7 (1/2)
49
7
18,621
Hi Raj, We are glad to inform you that your concern has been resolved by our team. Hope you are satisfied with the resolution provided. Also, we request you to delete this tweet to prevent information leakage as you have mentioned your personal details in public domain. (1/2)
75
1
3
13,785
In future, please DM us. We look forward to serving you again. Regards, Team JioMart x.com/messages/compose?recip… (2/2)
21
6
10,812
Hi, We regret to inform you that we could not deliver your order due to a technical issue. You can also re-order the same order through website/application by following the path> click on Account> order details>select the order>click on view details>click on re order. (1/2)
114
2
10
16,731
Hi Pawan, We regret the inconvenience caused to you. We would like to inform you that the refund amount of Rs. 130 has been credited in your JioMart Wallet. Which you have already utilized on the purchase of next order id ending with 0397A. We strive for continuous (1/2)
147
6
4
41,147
Hi Sushil, We regret the inconvenience caused to you. We have registered a complaint for the same. The complaint number is 740928114016. We will get the disputed product replaced on priority. You are requested to keep the products with you to complete the replacement (1/2)
107
3
8
40,069
Hi Sushil, Please accept our apologies for the experience you had. As per our telephonic conversation, we assure you that we would definitely try our best to fix it for you. It will be kind of you to allow us some more time to fix your issue on priority. We really (1/2)
45
3
31,322
Hi Sushil, We apologize for the inconvenience caused. We would like to inform you that for your order number ending with 207A, we are working on your complaint no. 740899526864 and we will get this resolved for you on priority. Also, for your order number ending with (1/2)
25
1
2
14,650
Hi! We are sorry you had to deal with this. We tried reaching out to you to provide you a satisfactory resolution however, the call went busy. Please be assured that we are monitoring the situation closely and will ensure to provide you with an update. We strive for (1/2)
86
2
3
17,934
Hi! We are sorry you are going through this & we can certainly understand how that would be difficult for you. We are working on your complaint and we will get this resolved for you on priority. We really appreciate your patience and strive for continuous improvement to (1/2)
18
1
15,034
Hi Tanmay, That sounds upsetting, we assure you that we would definitely try our best to fix it for you. It will be kind of you to allow us some more time to fix your issue on priority. We are working relentlessly to resolve the issue as quickly as possible. We really (1/2)
424
5
11
72,660
Hi Tanmay, We apologize for the inconvenience caused. We can certainly understand how that would be difficult for you. Please be rest assured as we are constantly working to give you a suitable solution. We will make sure that your concern is addressed on priority. We (1/2)
70
3
5
54,117
Hi Tanmay, We are sorry you are going through this & we can certainly understand how that would be difficult for you. We are working on your concern and will get this resolved for you on priority. We really appreciate your patience and always strive to create a positive (1/2)
41
2
2
29,539
Hi Avneesh, We really appreciate your patience and thank you for bearing with us in the meantime. That sounds upsetting, we assure you that we would definitely try our best to fix it for you on priority. Also an order can be cancelled via the website if it is under (1/2)
65
2
2
22,043