Feels good to be pre rich
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1/2 Could you let us know where you are contacting our support? Is it through the live chat? If yes, kindly know that there's a queue on it, you really have to wait for your turn before you get connected to our support agents.
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2/2 You may opt to submit a ticket request instead via kucoin.zendesk.com/hc/en-us/…

Dec 11, 2023 · 11:49 PM UTC

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Replying to @KuCoinMod
So as far as support goes, I have no words for that, I'm incredibly disappointed. For 3 weeks I have been dealing with the fact that we as TraderAlfred are not getting fees for our clients we referred to affiliate. The answer? ......
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Replying to @KuCoinMod
@kucoincom Completely Unreliable. I have an open ticket since 14 days & paid $40 for the service to be done by Kucoin. Your disclaimer mentions that it takes 5 days. Until today nothing but promisses. It's crypto not a bank transfer.if a bank transfer it should have been received
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