Building a world without IT challenges. Part of the @GoTo family of products.

Boston, MA
For over 20 years, LogMeIn has been a trusted name in IT. Part of the @GoTo family of products, LogMeIn’s AI-enabled IT solutions help teams secure, manage, and support endpoints everywhere. Learn more about LogMeIn and our IT product portfolio: logmein.com/blog/logmein-ret…
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Today, GoTo is officially bringing our #IT product family back under the LogMeIn name. Our company name is still GoTo. From here on, you’ll see our IT solutions under the LogMeIn banner and our cloud communications solutions under GoTo Connect. goto.com/blog/logmein-return…
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how to Buy Hamachi Subscriptions ? because if i am click BUY NOW on vpn.net website there will be redirect to GoTo website and can not buy subsciptions.
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@LogMeIn @LogMeInRescue a group of scammers is abusing your software. The session id is 989688. This is happening right now, McAfee impersonation, tech support scam. They are based in India
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Thanks for this, it has been reported to the team.
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Hi, can you provide some more information?
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@LogMeIn a tech support scammer is abusing of your software. more info: tinyurl.com/4ch8xr32 I can also provide video evidence. Please take action
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In the link I shared u can find a lot of info.they pretend to be McAfee/Norton, doing email blasting they get inbound calls. Then they scare victims "we found pornography / child pornography / your network is not secure". How can I share a video with you?
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Thank you, I think that will be enough but if you have a link to the video you could send it to gotoservice at logmein dot com
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@LogMeIn I login as admin account then access billing section on GoTo page. I found my invoice on tab 'Paid' but I cannot use my logmein hamachi. Do you have any suggestion for me?
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Thank you very much for your best support. I hope my problem will be solved asap. 😊
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You will get an email or you can access it in GoTo Admin by clicking on Billing > Quotes menu to see it. New networks take up to 24 hours to activate.
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Replying to @auan_ks
It appears the renewal payment failed so your subscription expired. Since you have updated your billing information I have asked Support to send you an eQuote for a new Standard subscription
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Replying to @LogMeIn
I cannot connect to client on my network and my subsciption change to free.
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When subscriptions fail to renew they are automatically switched to Free, so there may have been a billing issue with your account. We will need your email address to create a support ticket for you.
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@LogMeIn Do you have e-mail support? I have some problem about using logmein hamachi and in Thailand don'have contact point.
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Hi, we do not but you can post a question in our community community.logmein.com/discus…
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@LogMeIn any update on the outage?
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Hello, The teams are continuing to work on mitigation options, as well as trying to address the root cause of this issue. Thank you for your patience and we apologize for the inconvenience. You can follow the status here: status.goto.com/
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@LogMeIn I urgently need help! My admin account (william.ac.software@gmail.com) was deactivated despite timely payments via PayPal. This is critical for my business, and I’m facing legal threats due to service disruption. Please assist ASAP! #UrgentHelp
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Hi Kai, you may want to try flushing your DNS and then try again.
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Please help @LogMeIn I can't process my payment and I'm not getting any support
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Hi, what is the email address associated with your account?
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@LogMeIn I can't log in to my account; getting a d771799584 error?
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I get an "Email mismatch." when I try to do a reset.
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Please give our toll-free support a call support.logmeininc.com/pro/c…
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There are no service issues currently status.logmeinaccess.com/
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Nutz von euch jemand vpn.net #Hamachi von @LogMeIn? Geht das bei euch auch gerade nicht? Die Webseite lädt nicht, scheint dort wohl ein größeres Problem zugeben? Ein Kunde hat uns das gerade Ticket reingegeben, aber da muss er sich an den Anbieter selbst wenden.
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Wir sind von dem anhaltenden weltweiten Ausfall bei einem unserer Drittanbieter betroffen. Unsere Techniker arbeiten aktiv an einer Problemumgehung, die von Drittanbietern vorgeschlagen wurde, und sind mit den Dienstanbietern zur Behebung des Problems im Gespräch.
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