Humanizing tech. MD: Sutter Hill Ventures Founder: Polar (Google acquired) Bagcheck (Twitter acquired) Wrote: Mobile First, Web Form Design Pre: NCSA eBay Yahoo
Los Gatos, CA
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“For my part, I've always held the most important role of designers is fighting for the coherency, simplicity, and visual communication needed to humanize technology in a way that makes it work for people, not the other way around. New tools don't change this. New ways of working together do.”
design leaders from Anthropic, Google, Lovable, OpenAi, Microsoft AI, and more gathered in SF last week to discuss AI usage and its impact on their teams. I wrote up what I heard here:
lukew.com/ff/entry.asp?2151
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ironically, the best way to learn how to use agents is watching how other humans use agents.
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diagrams, diagrams, diagrams.
know what your agents are planning to cook and how before spending the tokens.
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bit more on how Intent renders diagrams: agents provide the pieces and their relationships, then Intent measures, positions & routes everything so it's all readable:
- text is measured before boxes are sized
- group titles get their own space
- connectors route around obstacles
- connector labels get room too
- Mermaid output gets similar fixes
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new in Intent this week:
- refreshed, more consistent design across the app
- clearer Mermaid & interactive diagrams
- mute notifications for individual agents
- shared image controls in chat & notes
- remote machines can update their backend
- smoother chat & browsing
release notes: intentapp.dev/docs#latest-re…
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software teams spent decades making tools that people can use to get the outcomes they want. but the pervasiveness of tools may have implanted the wrong instinct in our heads in a world of AI. tool first, outcome second can now (and perhaps should) be flipped on its head.
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instead... Skip the Tools, Make the Outcomes
new article on how & why: lukew.com/ff/entry.asp?2163
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Luke Wroblewski retweeted
We've been working on this for a while. As a super multidisciplinary studio it was always really hard to make a website without boxing ourselves into a category. So we decided to let the agent surface the raw materials and let people dig into the things they find interesting. Hat tip to @LukeW for initially inspiring me with AskLuke.
We turned our website into an agentic harness for content. It lets you extend every piece of content based on context (about all our work) and your interests. Go give it a try.
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Luke Wroblewski retweeted
get yourself an agent harness that cares about diagrams. I'm sick of reading walls of text!
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based on the comments, many other people had the same issues.
Dyson Camerajet: an AI-tootbrush story
- $500 to never floss again? sold.
- ordered on 1st day
- few delays, arrived weeks later
- use it once, won't turn on
- support: it's a battery issue, we'll send a new one
- get email: battery order canceled
- support: no worries it's just a 2-3 week wait
- get email: we refunded your purchase
- support: since batteries taking too long, refund
- told to order a new one, but not taking orders
- current one is now waste
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Dyson Camerajet: an AI-tootbrush story
- $500 to never floss again? sold.
- ordered on 1st day
- few delays, arrived weeks later
- use it once, won't turn on
- support: it's a battery issue, we'll send a new one
- get email: battery order canceled
- support: no worries it's just a 2-3 week wait
- get email: we refunded your purchase
- support: since batteries taking too long, refund
- told to order a new one, but not taking orders
- current one is now waste
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AI loves to generate walls of text. humans don't love to muddle through it.
inline images help make it better. but how do you ensure they're relevant. I was able to get some big improvements using the lowly ALT tag.
new article on how: lukew.com/ff/entry.asp?2162
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Luke Wroblewski retweeted
what if copy/paste was smart?
powered by @typesafeai jev
it feels like every computer interaction will get rewritten
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