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Thanks for your complaint. It not showing in #Google actually isn't our fault for once. If you would be so kind as to call 1- 800- Google , ask for Mr Google to get that fixed it would be great. Thanks for choosing the #mbta
@googlemaps @MBTA The newly-opened East Somerville stop doesn't appear on Google Maps
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Hi Dwizzle, thanks for your complaint. I know every complaint person in every major city public transit and yes, we all are inefficient. Thanks for choosing the #mbta
@mbta do you think that every major metropolitan city with public transit, is run a inefficiently as yours? Not a single week can go by with out some major delay. Currently delayed with doors wide open itโs 30 degrees outside. WTF
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Hi Rila, thanks for your complaint. Its only been twenty minutes, we won't even give your complaint the time of day until after an hour. Thanks for choosing he #mbta
@MBTA what is up with the red line the past few days. Been waiting on a red line for 20 mins, disabled car then train too full to board
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Hi Kristopher, thanks for your complaint. If we adjusted the bus schedule for you we would have to do it for everyone. Way to much work. Thanks for choosing the #mbta
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And @dominos use to give a free pizza for the same time frame , and we all saw how well that worked out.
Once upon a time the @MBTA offered refunds if the train was delayed 30+ minutes
What happened to that? Why is this corrupt company allowed to get away with such little accountability?
The customers who were delayed hours on this morning's Providence train should be refunded!
Hi Lauren, thanks for your complaint. 11 minutes isn't bad, we actually don't understand why you are even complaining. But other cities aren't getting special treatment, we make all our customers wait long times. Thanks for choosing the #mbta
Hi Jess, thanks for your complaint. Even if the tracker worked it wouldn't be right, it never is. Just stand there and wait like everyone else. Thanks for choosing the #mbta
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Hi Stacey, thanks for your complaint. We looked into this and found out you are that always late for work person who blames it on the bus. We don't blame the bus being late on you, so stop blaming us. Thanks for choosing the #mbta
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Hi Desiree, thanks for your complaint. We suggest while waiting on the cold you have warm thoughts, like think about waiting for that same bus on a warm summer day. Thanks for choosing the #mbta
Hi Chris, thanks for your complaint. I wouldn't say we lie we just don't tell the truth very much. Nobody is leaving our pension plan is awesome !!!! Thanks for choosing the #mbta
My day isn't complete unless someone says this
#MBTA
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Hi Juliette, thanks for your complaint. If we hurry something may go wrong, then again, if we take our time something may go wrong. Either way you are screwed. Thanks for choosing the #MBTA
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Hi Greg, thanks for your complaint. The M button is broken on the sign control, but we look at as a win since it is better than the whole train being broken. Thanks for choosing the #MBTA
Next Stop โEDFRD-TUFTSโ ehhh close enough. Itโs not scrolling, just repeats on @mbta car 3702 #GLX
ALT Announcement sign for next stop that should say Medford-Tufts or a suitable abbreviation says Edfrd-Tufts
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Hi Katherine, thanks for your complaint. My cousin answers the customer service line and since she hates being on the phone a conversation with her is never pleasant. Good luck getting your wallet back without losing a day from work. Thanks for choosing the #MBTA
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Hi Alicia thanks for your complaint. We can't seem to get the orange line we have now to run correctly and you want more of it ? Get out of here ! Thanks for choosing the #MBTA
I don't know how long people have been begging the @MBTA to expand the Orange line through to Hyde Park. This is a no-brainer.
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Hi Mike, thanks for your complaint. We can imagine it must be stressful for you being Captain Obvious and all but no need to tweet about it. We will be there when we get there. Thanks for choosing the #MBTA
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