The official @Microsoft account for updates on certain @Microsoft365 service incidents. Get push notifications on our admin app: aka.ms/M365AdminMobile.
Redmond, WA
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We're investigating an issue in which some users may be unable to make, or receive calls within Microsoft Teams. For more information, please see TM1475580 in the admin center.
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We're receiving reports the service has recovered for some users. We'll continue to monitor as we use the diagnostic telemetry to isolate the source of impact. For more information, please see TM1475580 in the admin center.
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We're investigating an issue with users being unable to access some Microsoft 365 services. Further details are provided under MO1472904 in the admin center.
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Some users have reported that the issue is no longer occurring. We're continuing to investigate the source of the 502 and 503 errors. Further information is provided under MO1472904 in the admin center and status.cloud.microsoft/.
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We're investigating an issue in which users in Japan may be unable to access SharePoint Online, and Microsoft OneDrive. Affected users may experience navigation errors, or experience delays when attempting to access SharePoint Online sites, or Microsoft OneDrive content. For more information, please see SP1471596 and OD1471597 in the admin center.
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We're investigating an issue in which users may be unable to access or encounter issues when interacting with Microsoft 365 Copilot. Further details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We've completed extended monitoring and confirmed through service telemetry that all previously affected Microsoft 365 Copilot features and services have recovered. Additional details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We've identified a recent configuration change that contributed to the issue affecting Microsoft 365 Copilot and have reverted the change. We're seeing signs of recovery and continue to closely monitor the service while we work to fully restore a consistent experience for affected users. Further details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We investigated reports of an issue affecting access to Microsoft Copilot on the web. We have identified the source of the issue and took mitigation actions to restore access. Further details can be found at status.cloud.microsoft/.
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We're investigating an issue with users experiencing delays sending to and receiving email from external domains. We've identified the cause of the issue and are applying a mitigation which should complete shortly. Further details are provided under EX1467029 in the admin center.
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We're investigating reports of Exchange Online issues. Please see EX1464935 in the admin center for more information.
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We've confirmed that all impact scenarios associated with this event are now resolved. We're continuing to closely monitor our telemetry for a period of time to ensure all services remain healthy. For more information, please see EX1464935 and MO1465074 in the admin center.
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We continue to confirm through internal telemetry that most users are no longer experiencing disruption. We're closely monitoring service health as our supplemental remediation efforts progress to address any lingering impact. For more information, please see EX1464935 and MO1465074 in the admin center.
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We're continuing to monitor the service closely to ensure recovery is sustained and customers can use the service as expected. We're also implementing additional measures where appropriate to address any remaining effects from this event. For the latest updates and detailed information, please refer to EX1464935 and MO1465074 in the Microsoft 365 admin center.
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Service availability remains above 99 percent and our monitoring shows impact is resolved for the majority of users; however, a subset of infrastructure has not yet returned to healthy service levels. We’re applying additional mitigation measures to the residually affected environment to fully mitigate impact. See EX1464935 and MO1465074 in the admin center for more information.
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