Status reports and technical updates from the Mixlr dev team.
London
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The issue affecting some streams has been traced to one of our infrastructure providers and is now resolved.
If you're still experiencing issues, please disconnect and restart your broadcast to re-establish the connection.
Thanks for your patience.
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We're investigating reports of issues affecting some streams, causing listeners to repeatedly reconnect.
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Some users may be having trouble starting new live events. Our engineers are investigating the issue, we will update as soon as we have more information.
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Creators and listeners may be experiencing increased loading times accessing Mixlr. Our engineers are investigating the issue and we hope to have an update soon.
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Some Pro users may be experiencing issues with their Live Stream URL. Our engineers are looking into this as a matter of urgency. Mixlr channels on web and mobile apps are broadcasting as normal. We will update when we have more information.
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Scheduled maintenance work has now begun. You may experience an interruption to the service while this is underway. We will update here as this work progresses.
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The network issue has now been resolved, and mobile listeners will appear in stats emails and dashboards as normal. We will continue to monitor.
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A network issue beginning yesterday has meant stats emails and dashboards have not included listeners using the mobile app. Live stats and audio are unaffected by this issue. We're investigating the problem and will update when we have more information.
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We're investigating issues impacting chat and going live for some channels. We'll keep you updated
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The issue impacting channel pages and some channels from going live is now fixed. We'll continue to monitor the situation.
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Our team are currently investigating an issue accessing channels pages on the web. This is also impacting the ability for some users to go live. We will keep you updated.
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We will shortly be starting a routine upgrade to our database system which may impact our streaming and website services for a minimal period. We'll let you know when this work is completed.
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