Keeping you updated on Mux's status. Please refer support queries to @MuxSupport and other questions to @MuxHQ.
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Please note that this account is for status updates and is not monitored. If you have technical questions, please message @MuxSupport.
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Investigating: We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets. stspg.io/39t30bfr5q4w?u=6zpb…
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Monitoring: We have completed the remediation steps for impacted assets and will be monitoring. stspg.io/39t30bfr5q4w?u=cnlv…
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Resolved: This incident has been resolved. stspg.io/39t30bfr5q4w?u=xnfr…
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Investigating: We are investigating an issue where monitoring data is significantly delayed stspg.io/bvx8mx7fxxt5?u=mtr6…
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Monitoring: We've taken corrective action and are monitoring the results. Tail latencies have fully recovered. stspg.io/bvx8mx7fxxt5?u=vycz…
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Resolved: This incident has been resolved. stspg.io/bvx8mx7fxxt5?u=1v3j…
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Investigating: We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more… stspg.io/0rxsns44dqdt?u=ysmd…
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Monitoring: Our team has implemented a fix to resolve the issue and is monitoring the situation.
We'll post an update as soon as the issue is fully resolved. stspg.io/0rxsns44dqdt?u=6q16…
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Resolved: This incident has been resolved. stspg.io/0rxsns44dqdt?u=qfsr…
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Monitoring: The issue has been identified and a fix has been implemented. We will continue to monitor. stspg.io/stjrl296tvc6?u=bgxk…
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Monitoring: We are continuing to monitor for any further issues. stspg.io/stjrl296tvc6?u=xdnq…
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Resolved: This incident has been resolved. stspg.io/stjrl296tvc6?u=nmxx…
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Investigating: We are currently investigating possible delays in Mux Data historical metrics beginning at approximately 19:55 UTC. We apologize for the inconvenience and will share an update once we have more information. stspg.io/pb4p3jy3f7gv?u=s21x…
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Monitoring: Our team has implemented a fix to resolve the delayed historical metrics, and is monitoring the situation.
We’ll post an update as soon as the issue is fully resolved. stspg.io/pb4p3jy3f7gv?u=2hw2…
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Resolved: This incident has been resolved. stspg.io/pb4p3jy3f7gv?u=8gpj…
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Investigating: Beginning 00:07 UTC, we are seeing the monitoring page take a very long time to load and are investigating stspg.io/dgt4scdd9xbf?u=m0b4…
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Monitoring: From 2025-12-05 00:07:00 UTC to 2025-12-05 00:36:00 UTC, several Mux Data servers experienced degraded connectivity. This resulted in monitoring dashboards being unable to load, beacon ingestion to slow slightly, and in so… stspg.io/dgt4scdd9xbf?u=bx33…
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Resolved: This incident has been resolved. stspg.io/dgt4scdd9xbf?u=62dh…
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