The perfect fit.

Jul 3, 2024 · 3:32 AM UTC

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Replying to @OCBCBank
Hello. Is + 65 89041205 the phone number of your bank?
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Hi Simon, may we know if you received a call from that number claiming to be an OCBC staff? Please share more details on the call with via DM, thank you. ^XF
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Replying to @OCBCBank
Your overseas phone calls cannot be reached.Your APP is not in my Android App Store.The app I downloaded from the third-party app store cannot be used.So what should i do?
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Hi Jane, you may scan the QR code here to download the mobile banking app on Google Play Store: ocbc.com/personal-banking/di… ^Iyl
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Replying to @OCBCBank
@ocbccyclingteam @OCBCBank @MAS_sg @ocbc_TanSiewLee OCBC employees changed my bank account email address without my knowledge and now won't change it even after I requested them to change it back to my original email. this is fraud. customer service is pathetic. action asap
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Sorry to hear this, Ash. Please share more details with us, as well as your contact number via DM, thank you. ^XF
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Replying to @OCBCBank
That's very meaningful. Congratulations ✨
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Replying to @OCBCBank
进入Ocbc 银行想联系你们都找不到方法，电话也不好打，
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Replying to @OCBCBank
Why did you choose Mandarin language service when the customer service assigned doesn't speak Mandarin? It feels really awful. Are there any Mandarin-speaking customer service representatives available?
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Replying to @OCBCBank
My phone is broken. The previous phone had Onetoken authentication. How can I re-login to OCBC Digital on the new device? It keeps saying "You have reached the maximum number of allowed SMS OTP attempts."
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Replying to @OCBCBank
We would prefer to have specialized customer service representatives fluent in Mandarin to cater to our clientele based in Mandarin-speaking regions, as opposed to utilizing English-speaking customer service personnel."
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Replying to @OCBCBank
I wish to communicate with customer service via email. It's 2024, and I'm wondering why OCBC is still using paper mail. I feel it's very inconvenient when trying to reach out for issues. Even as an OCBC customer, why do I have to log in to my account to use email to contact you?
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