The last analog problem hiding inside modern retail? Old telephone lines. In a new article for Chain Store Age, MetTel’s VP of Mobility & IoT Max Silber explores why copper retirement is becoming an operational priority for retailers, especially when legacy POTS lines still support critical systems like fire alarms, elevators, POS terminals, and security systems. As carriers continue retiring copper infrastructure, retailers need visibility into what lines remain, what they support and how to transition them before service disruptions create bigger problems. Max also shares how MetTel helped JCPenney transform more than 5,000 telephone and alarm lines across 660 stores, improving visibility while projecting millions in annual telecommunications savings. Read the full article to learn why retailers should start planning for the end of copper now. hubs.la/Q04yz7X50

MetTel CTO, Ed Fox recently contributed to Forbes Technology Council, exploring how the rise of agentic AI is changing the enterprise security conversation. As AI agents gain the ability to access credentials, use tools, execute code, and take action, Ed argues that organizations need to think beyond simply securing the AI model. Instead, AI agents should be treated more like privileged employees, with clearly defined access, permissions and oversight. Read Ed’s perspective on how CIOs and CISOs can rethink security and the 5 rules for agentic AI governance: hubs.la/Q04ysfy10 #AgenticAI #AISecurity #Cybersecurity #EnterpriseAI #MetTel

When it comes to Healthcare, network downtime isn't an IT outage. It's a care outage. From patient communications and scheduling to critical applications and connected locations, healthcare organizations depend on reliable connectivity across the entire care environment. Diverse connectivity, automated failover, and centralized network management can reduce single points of failure and maintain continuity when disruptions occur. Because downtime doesn't stay in IT. It ripples out to the people, systems, and services that keep healthcare moving. Learn how MetTel helps healthcare organizations build network resilience that holds up when it matters most. hubs.la/Q04ydSgT0

Looking back at ChannelVision’s Summer 2026 issue, MetTel’s Tim Hanley and Sean Sullivan shared their perspectives on the accelerating retirement of legacy copper infrastructure and what the transition means for businesses still relying on traditional copper POTS lines. As carriers discontinue their legacy networks, organizations need to understand where copper still exists across their operations, both for voice systems and critical systems like fire alarms and security panels, and build a clear path toward modern, resilient alternatives. Learn more about the shifts transforming enterprise communications and why now is the time to prepare for what’s next. hubs.la/Q04y6zsh0 #CopperRetirement #EnterpriseVoice #Telecom #NetworkModernization #MetTel

Today’s the day! Join MetTel’s Tim Hanley, Max Silber, and Andrew Tynan at 12 PM ET for our Connected Laptop as a Service (CLaaS) webinar. Learn how to turn your customers' laptop refreshes into recurring revenue opportunities, hear real-world customer success stories, and discover special incentives for participating channel agents. Haven’t registered yet? There’s still time to join us: hubs.la/Q04y1XtD0 #CLaaS #ChannelPartners #EnterpriseMobility #MetTel

When your network goes down, every minute counts. In his latest blog, Zac Grant, VP of Solution Architecture at MetTel, breaks down how enterprises can build a stronger network disaster recovery plan, from setting recovery objectives to designing resilient architecture and testing failover before disruption strikes. Read the full blog to learn how to build network resilience before you need it. hubs.la/Q04xZPtP0 #NetworkResilience #DisasterRecovery #MetTel

Stay connected with what’s happening at MetTel. Subscribe to our newsletter for the latest company news, industry insights, upcoming events and updates from our team, all in one place. Be the first to know what’s new and what’s next. Subscribe to the MetTel newsletter today: hubs.la/Q04xsCxC0

As the Internet of Things (IoT) expands across business and critical infrastructure, securing every connected device becomes increasingly complex. In his latest piece for Nextgov/FCW, Don Parente, VP of Public Sector Sales & Solution Architecture at MetTel, explores a different approach to IoT cybersecurity: building networks that assume connected devices may eventually be compromised. Don outlines three network-centric principles organizations can use to reduce risk: -Separating IoT devices from administrative networks -Limiting traffic between connected devices -Continuously monitoring network behavior for anomalies Read Don’s perspective on why securing IoT requires looking beyond the device itself and building a network designed to contain potential threats. hubs.la/Q04xKkvG0

Federal agencies are being asked to modernize faster, strengthen cybersecurity, and accelerate AI adoption, all while competing for a limited pool of specialized technology talent. In a new commentary for Federal News Network, Erika Dinnie, VP of Federal Strategy and Planning at MetTel, explains why the government’s technology gap is increasingly about capacity, not just budget. Erika explores how agencies can access specialized expertise and build smarter, outcome-based partnerships focused on security, resilience, performance, and taxpayer value. Read Erika’s full commentary: hubs.la/Q04xsBfT0

Choosing a managed network services provider is about more than comparing capabilities and costs. The right partner can impact your organization’s performance, security, resilience, and ability to scale. So, what should enterprise IT leaders look for? From end-to-end lifecycle support, integrated security, real-time visibility, scalability, and automation to SLA accountability and vendor consolidation, there’s a lot to consider before making a decision. In our latest blog, Andrew Tynan, AVP of Mobility Product at MetTel, breaks down the key criteria to evaluate, red flags to watch for, and how proof-of-concept testing and total cost of ownership can help you shortlist and choose the right partner for your network and connected devices. Read blog: hubs.ly/Q04xmNcs0 #ManagedNetworkServices #NetworkManagement #EnterpriseIT #ITLeadership #DigitalTransformation

Today, we remember and honor the lives lost on September 11, 2001, the families and loved ones forever impacted, and the first responders whose courage and sacrifice will never be forgotten. We reflect with remembrance, gratitude, and respect. #NeverForget #September11

September is National Preparedness Month. A good time to ask a simple question: Is your network actually prepared for disruption? An outage, severe weather event, or unexpected failure shouldn’t bring business operations to a halt. Building network resilience means planning for what happens when the primary connection goes down, from backup connectivity and automatic failover to visibility across every location. Because the best time to prepare for downtime is before it happens. How prepared is your network? hubs.la/Q04x8F_90

Copper retirement is accelerating, and healthcare organizations can’t afford to wait until legacy lines stop working. In a recent Health Data Management article, Sean Sullivan, VP of Product Management & Regulatory Affairs at MetTel, and Timor Brik, COO of DataRemote, discuss what the FCC’s push to retire outdated copper infrastructure means for hospitals and clinics, particularly those in rural areas. While many traditional phone lines have already been modernized, critical systems like elevator phones, fax machines, fire alarms, security panels, and other essential devices may still depend on copper. “The time to act is now,” Sean emphasizes, pointing to the importance of completing an inventory, prioritizing mission-critical lines and working with an experienced partner that can manage the transition at scale. Timor echoes that urgency, noting that organizations need to be proactive as copper-dependent systems continue to be phased out. Read the full Health Data Management article to learn more about how healthcare organizations can prepare for the transition away from copper: hubs.la/Q04x1-1b0 #HealthcareIT #CopperRetirement #HealthcareTechnology #DigitalTransformation #MetTel

This Labor Day, MetTel recognizes the dedication and hard work of our employees, partners, and professionals across the country. Thank you for the contributions you make every day. We wish everyone a safe and restful Labor Day. #LaborDay #MetTel

Ready to start your new career? MetTel is looking for motivated, customer-focused professionals to join our growing team. Explore opportunities across sales, customer service, software development and engineering, leadership and more. View current openings and apply today: hubs.la/Q04wKrs20 #MetTelCareers #NowHiring #TechnologyCareers

Recent articles in Channel Dive have indicated Lumen is shifting focus from voice services, raising important questions for customers. What does it mean for existing services? Will they need to replace their current systems? And where should they start? Swipe through as we separate myth from fact and explore how MetTel can help customers transition their voice services while creating new opportunities across connectivity, security, mobility and more. Ready to help your customers plan ahead? Explore our new Channel Agent Guide to the Lumen voice transition: hubs.la/Q04wxmZL0 #Lumen #VoiceServices #ChannelPartners #SIPTrunking #MetTel

A laptop refresh can be more than a hardware purchase. It can become a recurring revenue opportunity. Join MetTel’s Tim Hanley, Max Silber and Andrew Tynan on Tuesday, September 22 at 12 PM ET to learn how to identify opportunities for, position and sell Connected Laptop as a Service (CLaaS). Hear real-world customer success stories and learn about special incentives available to participating channel agents. Register now: hubs.la/Q04wgZZr0 #CLaaS #ChannelPartners #EnterpriseMobility #MetTel

In healthcare, connectivity directly affects medical practitioners' ability to provide patient care. A dropped telehealth visit, a contact center outage, or a failed POTS line supporting a life-safety system can have consequences far beyond inconvenience. As copper networks retire and legacy infrastructure ages, healthcare organizations need to build resilience across every layer of their operations. In our latest blog, MetTel’s Eddie Rishty shares a practical approach to next-generation healthcare connectivity, including POTS replacement, Starlink, CCaaS, PowerBridge, and Connected Laptop as a Service. Learn how healthcare organizations can reduce risk, strengthen redundancy and keep patients and care teams connected:hubs.la/Q04vWQ2c0

A look back at the 2026 MetTel Innovation Summit. This past April, we brought together customers and industry leaders for meaningful conversations around the technologies and ideas shaping what’s next for enterprise businesses. Between the insights shared by Lori Thomas and our speaker lineup, and the conversations around AI, connectivity, cybersecurity, mobility and digital transformation, the Summit was about more than technology. It was about bringing the right people together to exchange ideas, learn from one another and turn innovation into action. Thank you again to everyone who joined us and helped make this year’s Summit one to remember. Relive some of our favorite moments from the 2026 MetTel Innovation Summit. hubs.la/Q04vLsmZ0 #MetTel #MetTelInnovationSummit #Innovation #EnterpriseTechnology #DigitalTransformation

Rural healthcare facilities still rely on century-old copper infrastructure to support critical systems, including emergency communications, fire alarms and elevator phones. As carriers decommission these copper networks, the risks are too significant to ignore. In a recent HIMSS TV interview, MetTel’s Max Silber joins Andrea Fox, Senior Editor at Healthcare IT News, to discuss what copper retirement means for rural healthcare and why organizations must prioritize the systems that patient safety depends on. Watch the interview: hubs.la/Q04vx3gG0 #HealthcareIT #RuralHealthcare #CopperRetirement #HealthcareInfrastructure