Official PlayStation Customer Support account (FKA Ask PlayStation). Posts about tips, system software updates, etc. For inquiries, visit the URL below.
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If you experience someone being unpleasant during gameplay, you can block them.
Once blocked, they will no longer be able to view your profile or send you messages.
Enjoy your gameplay using the "Block" feature.
💡How to block/unblock
playstation.com/support/acco…
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Forgot your account password?
To reset it, go to Account Management and select Trouble Signing in? > Reset your password.
💡Account Management
playstation.com/acct/managem…
💡How to reset your password
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PlayStation has teamed up with Crisis Text Line, if you are struggling with your mental health, a Crisis Text Line Counselor is available to anyone living in the U.S. for free, 24/7, by texting CIRCLE to 741741
💡Crisis support
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Take screenshots and record gameplay on PS5 to remember and share your greatest gaming moments!📸
💡How to capture PS5 gameplay and screenshots
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PS4 system software update 14.00 is available now✨
Please check our page for the latest system software features and how to update.
💡PS4 system software update
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Starting today, PS5 system software will be updated to version 26.06-14.00.00 in a phased release✨
For information about the latest system software features or if you would like to update manually, please check our guide.
💡PS5 system software update
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Tempest 3D audio technology allows the PS5 console to support hundreds of different sound sources✨
Enjoy an amazingly immersive sound experience that surrounds not only above and below, but all around🎧
💡How to set up 3D audio on PS5 console
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HDR delivers a higher contrast—or larger color and brightness range—than Standard Dynamic Range (SDR)
If you have a HDR-compatible display, try it out with your PlayStation 5 console!
💡How to enable HDR on PS5
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A PS5 can automatically detect TV specs and select the best available resolution.
You can also customize [Screen and Video] settings for things like resolution, Variable Refresh Rates, and more.
💡How to enable and calibrate 4K resolution on PS5
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Pre-ordered or purchased Grand Theft Auto VI before November 20, 2026?
Learn how to claim your GTA+ benefit before the redemption deadline.
💡 How to claim the GTAVI offer
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Manage your child's gaming experiences with the PlayStation Family app ✨
You can access various parental controls directly from the app, such as limits on playtime and spending on PlayStation Store.
💡Manage your family on PlayStation Family app
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PlayStation has teamed up with Crisis Text Line, if you are struggling with your mental health, a Crisis Text Line Counselor is available to anyone living in the U.S. for free, 24/7, by texting CIRCLE to 741741
💡Crisis support
playstation.com/support/safe…
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Each PULSE Explore wireless earbud has a volume button at the top.
Use the tactile dot on the “+” side of the volume button to adjust levels without having to take off the earbud.
💡Adjust volume on PULSE Explore wireless earbuds
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Concerned about PS5 console noise and/or cooling fan activity?
Place your PS5 in a space with sufficient airflow and clean the air vents as needed✨
💡Console placement and cleaning guide for your PS5
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When playing MARVEL Tōkon: Fighting Souls, be considerate to opponents and players in lobbies.
To help everyone feel safe and welcome, please follow the Code of Conduct 😌
💡Code of Conduct
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MARVEL Tōkon: Fighting Souls releases tomorrow!
🤔 Is PS5 console and PC cross-play available?
🤔 Where do I find information about playable characters?
Find support for these FAQ in the guide below.
💡MARVEL Tōkon: Fighting Souls FAQ
playstation.com/games/marvel…
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PS5 system software update 26.05-13.60.00 is available now✨
Please check our page for the latest system software features and how to update.
💡PS5 system software update
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Can't download a new game on your PlayStation 5 console?😭
Check if you have enough space in your PS5 console storage before redownloading!
💡How to manage your PS5 storage space
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Press the PS button once on your DualSense to access additional settings.
You can adjust
📺Output device settings
🔊Volume levels
🗣Voice chat
💡How to use DualSense wireless controller
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Take screenshots and record gameplay on PS5 to remember and share your greatest gaming moments!📸
💡How to capture PS5 gameplay and screenshots
playstation.com/support/game…
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