After raising the alarm on this @Kick investigated. They fixed the issue for our rescue and others impacted and back-paid the missing funds. Missing income hit the account today so thank you for that. If you find your income doesn't make sense then contact support with as much data as you can. Use the analytics pages available to prove your case. Sometimes support isn't empowered to handle issues like this so you'll need to keep at it until it's right. Glad this got resolved.
After implementing this change to the KPP our rescue stream has dropped ~60% in revenue overnight on Kick. Starting on September 16th and for every stream going forward. Kick support claims it's now a 30 day average of the income of our streams but this doesn't make sense. That broadcast has had steadily increasing viewership over the last 60, 30, and 7 days. It's also a 24/7 stream and has the same number of hours every broadcast. A "30 day average" when viewership is only going up and hours streamed is the same does not explain a ~60% drop in KPP income. Other creators are also talking about similar declines so it's not just us. Kick needs to revert this new weighted average change. It's immediately impacted income in a negative way for creators and that income cannot be correctly calculated on our end. It makes the platform look dishonest overall and doesn't align with their stated creator first goals. @KICKEthan @StakeEddie @Svntvmvriv

Oct 3, 2026 · 1:47 AM UTC

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Replying to @PirateSoftware
Hi, Social. Glad to hear. What's the best way to request a blockgame boot up?
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Done, you goblin.
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i just tried to do what u said and this is what i got
i reach out to kick partner support for help and it takes them only 6 min to give me an automated response and not even check my metrics or info i gave them this is depressing. @KICKEthan @Svntvmvriv @kicksupport
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I would honestly keep on them if you can prove that something is wrong with analytics. I got the same "it's fine" response from support initially.
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Be the squeaky wheel, never settle when pay is involved :yarrDumpy:
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ALT Carl Weathers Agree GIF

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Is KPP back for you too? And what do you recommend we send to Kik support?
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Show them your ACCV for all streams before and after a drop in KPP revenue. Remember to check the amount of hours you streamed with that ACCV. In our case the income per viewer dropped by ~60% so it was very obvious something was wrong.
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Good to see they got that handled for you. Did they give any explanation as to what caused the errant figures?
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No idea. The FerretSoftware channel was part of a push to enable ads on the platform around the same time. My assumption is something went wrong there but I have no information from them.
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@kick @kicksupport Did you fix it for everyone? I have the same issue and was dismissed as a “its the new system” when i reached out for support.
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I wonder how many of the "others impacted" actually were paid the missing funds, judging by these comments, it seems many have not been paid
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I've sent them all my analytics to prove my case multiple times and i keep getting the same response of everything is calculating correctly
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