Three days at RetailClub AI Festival brought one thing into focus: retail AI is being shaped by more than technology.
From how businesses operate and teams adapt to how customers discover and buy, the conversations explored where AI can create meaningful value across retail.
AI is creating new ways to discover, evaluate and buy products. At Shoptalk Fall 2026, Sumesan Kala will connect with retail leaders on what this means for customer data, personalization and commerce. Explore our approach to retail transformation: bit.ly/4jnF59p
Every messaging app has its own rules for what a rich message looks like, forcing teams to rebuild the same campaign repeatedly. QBurst's CrossChannel, a self-learning AI platform, closes that gap. Part of what we're exploring with LY in Tokyo on Oct 7. bit.ly/4AdfE0u
Retail technology decisions no longer happen in isolation. At Shoptalk Fall 2026, Sumesan Kala will connect with retail leaders on how AI, data, commerce and operations are shaping 2027 priorities. Explore our approach to retail transformation: bit.ly/4hKLkmo
Customer touchpoints keep getting smarter, but the customer journey still feels fragmented. Our CEO, Arun ‘Rak’ Ramchandran, delivers a keynote at our Tokyo event on Building the AI-Powered Connected Experience, October 7 with LY. bit.ly/4AdfE0u
A luxury brand's customers preferred LINE. Salesforce Marketing Cloud wasn't built to handle LINE's richer formats natively, limiting personalization. QBurst closed that gap. If your customers prefer LINE too, we'll explore this with LY in Tokyo on Oct 7. bit.ly/4AdfE0u
At RetailClub AI Festival 2026, conversations span agentic commerce, AI-powered discovery, customer experience, data, and new ways of working—all focused on creating meaningful business impact with AI. A few moments from Huntington Beach.
The MoEngage Agentic Marketing Tour 2026 heads to San Francisco to explore The Age of the Individual—and the move from segments to true 1:1 decisioning with agentic AI. Himanshu Patel, Director, Projects at QBurst, will be joining the conversations: bit.ly/4iIQSir
Every interaction is part of a larger customer journey. What customers need, where they engage and what happens next shape the experience. Braze joins our co-hosted event with LY Corporation in Tokyo on October 7 as a supporting technology partner. bit.ly/4AdfE0u
A data platform proves its architecture when something fails. Prabhu Saravanan, Lead Engineer, explores how QBurst engineered Databricks lakehouses for sub-60-second CDC, independent recovery across 200+ sources, and ~65% lower Spark runtime.
Read: bit.ly/4d9ofHF
As AI accelerates code creation, software security must remain central to development. JFrog brings its software supply chain security perspective as a supporting tech partner for our QBurst × LY co-hosted event in Tokyo on October 7. bit.ly/4AdfE0u
Loyalty was designed for the human shopper. Now, AI assistants are handling product discovery and price comparison on their behalf. Jose Antony, Director, Engineering, explores how rewards could evolve for humans and agents.
Read the blog: bit.ly/4AqhT0n
As customer experiences expand across markets & channels, content needs to stay flexible. Strapi brings its headless CMS and omnichannel content delivery perspective as a supporting technology partner for our QBurst × LY co-hosted event in Tokyo on Oct 7. bit.ly/4AdfE0u
That’s a wrap on Dreamforce 2026! The QBurst team connected with partners and technology leaders, exchanging perspectives on AI, data and evolving Salesforce environments. Thanks to everyone who spent time with our team.
A LINE follower and a loyal customer are rarely the same person right away. QBurst's Cross Channel Accelerator closes that distance through recognition, understanding and relevance, consistently. Part of what we're exploring with LY in Tokyo on October 7. bit.ly/4AdfE0u
Most brands still speak to every customer in the same voice. LINE can help make those interactions more relevant with richer personalization, customer insights and connected digital experiences. Explore the conversation with QBurst x LY soon: bit.ly/4AdfE0u
Where does AI create the most value in retail? The answer rarely sits in one use case. The bigger opportunity is connecting what works across the business—and scaling the impact. More from QBurst at RetailClub AI Festival 2026: bit.ly/4gFfBmh
Blocking individual AI tools may reduce access, but it doesn’t address the visibility gap. Effective governance starts with knowing what’s being used, by whom, and where data moves. Neeraj Babu, Lead Engineer, QA, lays out a practical 90-day blueprint: bit.ly/4h7mtrD
What if the path from inspiration to purchase could be more connected? A global fashion retailer used AI to connect styling content, product discovery and commerce for 20M+ active users.
Read the case study: bit.ly/4y1RHHU
We’re live at Dreamforce 2026! Our team is on the ground in San Francisco connecting with attendees and industry leaders to discuss AI, data and the future of Salesforce. Catch up with Balaji Yellavalli, Sunil Talreja & Prabhu C.
Learn more: bit.ly/4gOnhkP