In the UK, a pint of beer carries both 20% VAT and around 56p in alcohol duty. In Switzerland, the same pint carries 8.1% VAT and around 13p in alcohol duty. Switzerland treats hospitality as a national economic asset, with the profession enjoying formal recognition and policy support from government bodies. In return, Swiss hospitality employs 4% of the national workforce, contributes up to 6% of GDP, creates community hubs, develops its people, and plays a central role in strengthening the economy. It’s a Wednesday evening in Lucerne, Switzerland, and every restaurant and bar is full, no businesses are closed, the atmosphere is joyous, and the welcome and service are both first-class. And it's a real-world example of how balanced taxation and government recognition can drive economic growth, skills development, and thriving communities. #HospitalityFamily #HospitalityMatters #TaxReform #GlobalHospitality #Switzerland #LearningFromOthers #InspireMotivateLearn #imin

Amazing Sunday lunch, wonderful company. @TheWhiteHorsePu @GaryUsher_ @Sacha_Lord

After yesterday, it’s hard to not be walking around with a huge smile on your face! With attendees from five countries, the next generation of hospitality talent was at the forefront of our sold-out Passion4Hospitality: The Future Leaders Conference, where we brought together over 800 students, apprentices, graduates, educators, employers and industry leaders from across five countries for an incredibly inspiring and interactive day. Highlights of the day included a keynote address from the Rt Hon Gillian Keegan, opportunities for our future leaders to set out where they see hospitality heading over the next decade, a fireside chat with Sacha Lord FIH, and stage presentations on Operational Leadership, How Placements Shape Careers, speed mentoring and a Careers Discovery Centre. We are all aware of the challenges facing our profession in the UK, but hospitality is a global profession employing 1 in every 17 adults on the planet. And if our conference gave me anything, it gave me hope for the future. A future shaped by talented, passionate and ambitious young people who are ready to take our profession forward, and who deserve every opportunity to succeed. Our attendees made new connections, found inspiration in the talent around them, and learnt the value of collaboration, shared experiences and the opportunities that come from being part of a global professional community. As ever, none of this would have happened without the hard work and dedication of so many, and none more supportive than my team. So, a huge thank you to the incredible Emma Ellis MIH, Sonja Cresswell MIH, Aymen Fetouak MIH CMgr, Lee Brady AIH, Jo Smith FIH, Maria Lockwood FIH, Ruth Weddell AIH, Isabel Hargreaves FIH, Leon Williams FIH, Bradley Dorrington AIH, Lizzie Grundy AIH, Alina Mushtuk, MIH, Katy Chen AIH, Francesca M. Assoc CIPD MIH, Phil Street FIH, and Rosalyn Berry FIH. Thank you also to our Headline Sponsor, the Savoy Educational Trust, our sponsors, host venue, exhibitors, speakers and competition judges. None of this would have been possible without you. As I said when I closed our conference, “Never underestimate the opportunities that come your way, and never underestimate what you might be capable of achieving.” That speaks to me not just of the people who joined us, but of our profession as a whole, and the extraordinary potential we have to shape a better future if we recognise, nurture and invest in the talent within it. So, Passion4Hospitality: The Future Leaders Conference 2026 – DONE! #P4H2026 #HospitalityFamily #imin #InspireMotivateLearn #StrongerTogether

Spending the day prepping my speech for tomorrows largest conference for future Hospitality Leaders delivered by The Institute of Hospitality @IoH_Online in London. Yes, its been a disappointing week for Hospitality, but I strongly believe we are the best sector to help get young people into work. When my sons old enough, I'll be encouraging him to get a part time job to help him through college, as it's the best way to learn life skills, that can't be taught sat behind a desk.

A privilege to have been a judge for the Manchester Hoteliers Association annual awards, and to join the celebrations at Emirates, Old Trafford, this week. Thank you to their chair, Matt Townley FIH, for the invitation, and fantastic to catch up with Adrian Ellis FIH, Pamela Reckert, Chiranjeewa Atapattu, and Francisco Macedo FIH. Congratulations to all the well deserved winners, including our new Fellow Mark Spanton FIH! #imin #HospitalityFamily #MeetingOurMembers

Café des Amis, Canterbury. (Modern Mexican cuisine with a Parisian café influence, using locally sourced ingredients.) Established in 1988 and housed in a 16th century building, the upkeep of which is funded, in part, by the restaurant’s revenues. The owners also operate a sister restaurant in Paia, Hawaii, and Café du Soleil, also in Canterbury. Businesses like these are an important part of our community landscape, preserving historic buildings, supporting local economies and contributing to the character of the communities they serve. Any business that has operated across two countries for nearly four decades, employing hundreds of people along the way, deserves to be valued, supported and treasured by the communities it serves. (The food's pretty exceptional too!) My point? Every community has a business like this. Businesses that are part of its history, its character and its identity. We need to support them, not lose them. #imin #HospitalityFamily #Community

Each year, one of the greatest privileges of my role is welcoming our new Fellows to our annual Fellows Dinner, and this year we were proud to welcome Fellows from five countries, celebrating the achievements that have brought them into Institute of Hospitality Fellowship. Fellowship is not something that is easily awarded, it is earned. It recognises the achievements, contribution, and commitment of those that have demonstrated exceptional leadership and a lasting impact on our profession. As I said on the evening, "great economies are built by great professions, great professions are built by great people, and great people create the foundations upon which future generations can build". So, congratulations to our new Fellows! Our #HospitalityFamily is incredibly fortunate to have so many talented people within our profession, whose achievements and generosity of spirit continue to inspire both the leaders of today, and the leaders that will follow them tomorrow. Congratulations also to Howard Field FIH, recipient of our 2026 Fellows' Outstanding Contribution Award, and thank you to a great many people, including our hosts for the evening, Garreth Walsh FIH and the team at The Kimpton Fitzroy, our Keynote Speaker Vandana Dass FIH, our fantastic MC Peter Hancock FIH, our Fellows Dinner steering group and sponsors, and of course our Events Manager Emma Ellis MIH, Head of Marketing and PR Sonja Cresswell MIH and the wider Institute team. Recognising the achievements of the very best of our profession is a reminder of what makes hospitality so special, our people, and I'm already looking forward to doing it again in October 2027! #imin #MeetingOurMembers #IoHFellows2027 #InspireMotivateLearn

A pleasure to join Institute of Hospitality Chair of the Board, Martin Traynor OBE FIH and partners from the FSB UK and Business 2 Business in London, and speak about the UK Government’s new social value requirements for procurement, and how our #HospitalityFamily already adds huge social value to our communities, value that needs to be championed, recognised, and protected as the essential contribution to the UK's economic and social wellbeing that it demonstrably is. #imin #SocialValue #InspireMotivateLearn

We joined @IoH_Online NI Hospitality Inspires event, connecting with 400+ students to explore hospitality careers! Proud to be @IoH_Online charity of choice for three years. Thank you for helping raise £2,321.91 for Springboard! 💜🙌 #Springboard #IoH #HospitalityCareers

Building on our longstanding partnership with the University of Surrey, my colleagues Aymen Fetouak MIH, Francesca Mosca MIH and I had the pleasure of spending the day with Associate Professor Xuan Lorna Wang FIH and Dr Marion Karl, Head of Hospitality and Tourism Management, exploring opportunities to strengthen our collaboration in 2027 and beyond. Our discussions covered a range of shared priorities, including professional development, industry leadership, student engagement and the important role hospitality can play in supporting the UK's ageing population through the University's "Hospitality Connect" research project. It was particularly encouraging to explore how we can bring academia and industry closer together, ensuring that research, education and professional practice continue to inform and strengthen one another. Thank you to Lorna, Marion and the wider team for such a warm welcome and productive discussions. We look forward to building on our shared ambitions in 2027 and beyond. #InstituteOfHospitality #UniversityOfSurrey #Hospitality

Mark Reynolds, Robert Richardson and Anna Sebastian among HRC 2027 ambassadors ➡️thecaterer.com/products--equ… thecaterer.com/products--equ…

As we publish the final edition of Institute of Hospitality Magazine for 2026, we also bid farewell to the indomitable Catherine Chetwynd MIH, who has played such an enormous role in our publications development over the past five years. So, I want to take a moment to thank Catherine for all of her support, guidance and hard work since I joined the Institute in 2021. I remember being a little intimidated about what overseeing a magazine would entail, but Catherine has been an exceptional teacher throughout. Back in the summer of 2021, I thought we had her for just one magazine, but with the publication of this latest edition, my team and I will have had the privilege of working with her on 17! And what a journey those 17 magazines have been. Together, we have rebranded from "Hospitality Quarterly (HQ Magazine)" to "Institute of Hospitality Magazine", found a mainstream home in airport business lounges across the UK, introduced digital content, ensured our print magazine became a fully sustainable product, increased its circulation and brought many of our members' storys to life. But none of that would have happened without Catherine's leadership, experience and commitment, and it is important that we recognise that. For my part, working with Catherine has never been anything less than a privilege and, more often than not, an absolute joy. She leaves our magazine in fantastic health, with strong foundations upon which our new editor Katherine Price MIH can build, and she should be incredibly proud of what she has helped us achieve. So, I'll leave it there for now and look forward to raising a glass with Catherine at her leaving drinks in a few weeks' time. But, I will say this. As with so many colleagues who somewhere along the way become friends, this is farewell, but certainly not goodbye. #imin #HospitalityFamily #HospitalityLeadership

Hospitality is the most obvious and welcoming sector, to get young people back into work. It's a sector where you can learn many life skills. Incentivising employers by reducing NI for 16-24 year olds would be a mechanism to trigger this.

One week. Three cities. 1,761 miles covered. Reflecting at the end of an inspirational week celebrating our talented #HospitalityFamily across England and Scotland. We began on Monday at the RAF Club, London, hosting our latest "Above & Beyond" networking event and an important conversation about how taxation, regulation and the wider economic landscape are shaping the future of hospitality. From there, we headed north to Newcastle for our third successful "Thriving in the North" Conference, hosted at The Glasshouse International Centre for Music. Hospitality leaders, operators and students heard from an incredible line-up of speakers, exchanged fresh ideas and connected with some of the dynamic professionals driving our profession forward. Then it was on to Glasgow, where we began by hosting a round table exploring the future of AI, how it may be taxed, and what that could mean for our profession in Scotland and across the wider world. Following that, it was a privilege to host our Annual Dinner in Scotland at JA Mar Hall, during which IoH Scotland Chair Kevin Keenan FIH was awarded his well-deserved Fellowship of the Institute of Hospitality, recognising his outstanding leadership and contribution to IoH Scotland. Of course, this much activity takes a village, and there are so many thank yous to go around. Thank you to our Events Manager Emma Ellis MIH, our Head of Professional Development Aymen Fetouak MIH CMgr, our Head of Operations Jo Smith FIH and our Marketing Executive Sonja Cresswell MIH for your exceptional work across the week, and to Isabel Hargreaves FIH and Francesca M. Assoc CIPD for taking to the stage. Thank you to the team at IoH North, led by our Institute of Hospitality CEOs Award Winner Matt Townley FIH MI and to our talented committee at IoH Scotland, and to Chris Wayne-Wills FIH MI for expertly hosting us, and Barry Makin FIH MI for an exceptional keynote. This week wouldn't have happened without people generously giving their time and expertise, and I am enormously grateful to you all. What did I take away from the week? That wherever you go, the strength of hospitality is its people. Different cities, different conversations, different challenges. But the same energy, ambition and generosity of spirit. Our profession is at its best when we come together, share what we know and support each other to move forward. After 1,761 miles, I came home tired, but incredibly optimistic about the people shaping the future of our profession. #imin

Thank God. Totally unreliable. WiFi doesn’t work. Power sockets don’t work. Understaffed and I feel sorry for the staff working them. Rip off too.

We've been planning this for a while, so I'm very pleased that we can now announce that all new (UK) Institute of Hospitality memberships will have the option to support the vital work of our partners Hospitality Action! #imin #WeveGotYou #HospitalityFamily

It was a privilege to be invited to the Mayor of London, Sir Sadiq Khan’s Annual Business Reception on Tuesday evening, alongside senior business leaders from across the capital. I valued the opportunity to speak with Sir Sadiq about the vital need for hospitality to be formally recognised by the UK Government as the skilled, professional career of choice that it is and, importantly, the significant contribution we make to the economy and communities across London and the United Kingdom. London is a city of people, possibility and opportunity. A place where conversations can become ideas, and ideas can become change. And every conversation is another opportunity to make the case for our profession. And that's the point. Having conversations like this, and using them to advocate for our profession, is what I value about being here. #imin #HospitalityFamily #InspireMotivateLearn #IChooseLondon @MayorofLondon

Almost seven years ago, I had one of the worst days of my career as a Hotel General Manager. A challenging apprenticeship partner abruptly dropped my learners, leaving them without a provider, clarity about what would happen next, or certainty over their qualifications and development. I felt I had let my team down, even though the decision wasn't mine. Rewind a few weeks. I had engaged an apprenticeship training partner and, initially, the relationship seemed positive. They invited us to all the right parties, talked confidently about the opportunities available to my learners, and introduced me to a levy-partner who would fund my teams development. So, the contract was signed and the expectation of a positive partnership established. But nothing happened. For many weeks. My learners were frustrated, so I complained. One Friday afternoon our partner contacted me with a choice. Drop the complaint, or they would drop my learners. I went cold. The idea that they would abandon all of my learners seemed so ridiculous that I thought they were bluffing. They weren't. They dropped my learners and my team was left unsupported. So, I turned to the incredible team at @HITTraining, who stepped in and gave my learners the apprenticeship experience they should have had from the beginning. As I said to Boutique Hotelier at the time: "I want to work with companies that value our business as much as we do." Nearly seven years later, my view hasn't changed. Supporting the next generation of hospitality talent is a privilege, not an income stream. And I learnt a lesson: not all apprenticeship providers are equal. Today, I lead the world's largest professional body for hospitality management, currently enjoying its highest membership in more than 20 years, and active in more than 100 countries. One reason for that success is that we refuse to compromise on the standards we expect from our members, partners, and profession. A partner prepared to abandon learners as readily as mine were abandoned has no place in my organisation, so they are not a part of it. By contrast, organisations that combine high-quality apprenticeship delivery with genuine employer partnership and a focus on learner experience and outcomes will always be front and centre. There are many excellent apprenticeship providers doing exactly that every day. Their contribution deserves to be recognised, and their example followed. They shouldn't be tarred with the same brush as those who fall short. Why am I writing this now? Because my story is not unique. So I want to better understand those challenges, share my own experiences and what we are hearing today with Skills England, and consider what the Institute might do to help improve the experience for employers and learners. The development of our #HospitalityFamily matters more to me than the profit line of any one business. It did seven years ago. And it still does today. #imin #Apprenticeships #ProfessionalDevelopment

After a few weeks away from London, it was great to reconnect with members and partners today. One of our newest Fellows, Lee Kelly FIH, General Manager of the stunning 45 Park Lane and I discussed the current challenges and opportunities facing the London hotel market, alongside ways we can support our #HospitalityFamily through mentorship and apprenticeships. That was followed by a fantastic catch-up with Phoebe Dunn and Samuel Morris, planning how the Institute of Hospitality will support the Food, Drink & Hospitality Week 2027 next April at ExCeL London. A useful, positive day, with great conversations, and plans made for the months ahead. #imin #MeetingOurMembers #InspireMotivateLearn

Meanwhile, in Switzerland, the Institute of Hospitality is bringing a quality standard for hospitality professional development, built and designed by us here in Britain. #imin #HospitalityFamily #InspireMotivateLearn

Mentorship doesn't always come with a title. One of the greatest rewards of my career has been the privilege of surrounding myself with talented people, and I would be foolish not to seek their counsel. Kathy Dyball is someone whose support, guidance and counsel have been invaluable to me for many years. Long before I was anywhere near the Institute of Hospitality, she was the first person to put me on a stage to speak at a professional event. Today, she sits on the IoH Magazine Editorial Forum, helping to shape the future direction of our flagship publication. Sir Isaac Newton famously said, "If I have seen further, it is by standing on the shoulders of giants." Kathy is unquestionably one of the hospitality profession's giants, and I am incredibly grateful to have benefited from her wisdom, encouragement and friendship over so many years. #imin #HospitalityFamily #StrongerTogether #InspireMotivateLearn