For official @RocketLeague or @RLSideswipe support please follow or mention @RL_Status, as this account is no longer active.
San Diego, CA
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- Followers 57,364
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Starting today, @RL_Support is no longer active. If you require assistance on @RocketLeague or @RLSideswipe be sure to follow or mention @RL_Status for support! See you there! 👋
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@EpicGames @FortniteGame @RocketLeague
Hello,
I played rocket league sideswipe last night and when i woke up id wait to see my epic games account Hacked and deleted. Can anyone help me. This pisses me off when someone in the world just has to piss people off they dont even know.
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Hey there, sorry to hear about your account, please send us a request from here: epicgames.com/help/en-US/con…. Once we get it, we'll be glad to help you. Take care!
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Need help with Rocket League? You can talk with us here,or on support.rocketleague.com!
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Hey there, you can change your casual, competitive, tournament, and private match region in-game as explained here: epicgames.com/help/en-US/c-C…. Based on the screenshots and video, it seems you were in US-West region. On what platform do you play?
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Hey Mason, please try using a different item instead of the Stella wheels and let us know if it works. We have received similar reports and they tend to involve those wheels, in some occasions it may be a connection issue, if so try checking this article: epicgames.com/help/en-US/c-C….
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@RL_Support I only have one achievement left to get on Xbox which is the metaverse achievement. I’ve tried using the halo topper and played the one map of starbase arc that remains which is the Arctagon and have won with the topper but it didn’t give me the achievement. Any tips?
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⚠️ Season 15 Rush has arrived!
Jump in, tier up your Rocket Pass, and compete to earn Competitive Rewards for Season 15. rl.gg/s15-rush
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Hey there, if you're experiencing this issues on a Nintendo Switch, please try following the suggestions from this article as it may help: epicgames.com/help/en-US/c-C…. If the issue continues, let us know some extra details like your platform to offer further help.
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Hey there, if you are experiencing freezing issues, please try following the suggestions from this article as it could help you with the freezing issues: epicgames.com/help/en-US/c-C…. Let us know how it goes and if the issue continues to offer further help. Take care!
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Hey! If you recently unlinked any platforms, please double-check to make sure that no platforms were unlinked with Items, or progress in Rocket League. If that is the case, please relink the platform and set it as primary: epicgames.com/help/en-US/c-C…. Please let us know how it goes!
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@RL_Support I was told to contact you from epic support, currently on the Steam version of Rocket League, the game instantly crashes upon attempting to spectate the game - I have videos and the .dmp files but was told to handle this through Twitter :)
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Hey there. Thank you for reporting these crashes when you try to spectate a match. If you have not already, please check here for some troubleshooting: epicgames.com/help/en-US/c-C…. If this does not help, let us know.
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Hello! @RL_Support
I have a problem yesterday I got the rocket pass, I am level 86 so I should have 800 credits in my account.
But this is not so and I only have 700 credits, please can you help me in this.
I am attaching proofs from my account ID in Epic Games: ChupeteZz
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Hello there. To further investigate the missing credits and how to assist, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.
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@RocketLeague is broken. I’ll have a game 28 ping and then 4 games in a row 240 ping
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Hello there. Thank you for this report about lag that you have faced recently in game. Please try the following troubleshooting steps found here for you specific platform: bit.ly/3Pf3ETd. Let us know if this helps or if you need any further assistance.
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@RL_Support Any ideas why after every 10 games or so my game crashes when in the loading screen? Cleared cache, run as admin, used without bakkesmod etc and issue still present.
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Hello there. Thank you for all the troubleshooting you have tried already. To further investigate these crashes and how to assist further, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.
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@RL_Support For the last week, any time I click spectate in a private lobby, the game crashes fully out to desktop. Other people are having the same problem. It doesn't matter if I'm running Bakkesmod or not. I tried verifying files in Epic, but no luck.
Any suggestions?
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Hey KJ, please try following each suggestion from this article as it may help with the crashes: epicgames.com/help/en-US/c-C…. If the issue continues to happen when spectating a private lobby, let us know!
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@RL_Support Trying to trade in some import items for an exotic and this is the 3rd straight day I've received this message. Any advice?
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The problem is that I AM connected and able to play the game just fine, it's literally only giving me this issue trying to initiate the trade in.
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📢 As part of ongoing efforts to improve Competitive matchmaking for everyone and prevent some forms of smurfing, we're improving how we calculate skill for the initial placement matches in Competitive for players active across multiple modes and playlists.
More info: rl.gg/cr
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Hey Brock, sorry to hear you have been experiencing a connection issue, please try following the suggestions from this article as it may help: epicgames.com/help/en-US/c-C…. If the issue continues, please share a screenshot of the error message with us, feel free to send it over dm.
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good, now fix the crashes on xbox series x, I can't play for more than 15 minutes because it crashes, it is the only game that has this error and I like it a lot
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Hey Luis, crashes on Rocket League are mostly related to client side. To get this sorted out, you can clear your console's cache by following these steps: epicgames.com/help/en-US/c-C…
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Hey there. Thank you for sharing this with our team here about the lag you have been facing. Please try the following troubleshooting steps found here for you specific platform: bit.ly/3Pf3ETd. Let us know if this helps or if you need any further assistance.
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@RocketLeague @EpicGames @NintendoAmerica @PsyonixStudios my rocket league collectors edition code won’t work and gives me this error…?? what can we do to fix this? seems like a lot of people on reddit have had the same issues back from 8 years ago and still no fix
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Hello there. To further investigate the issue with the collection code and how to assist, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.
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