@BestBuy@BestBuyCanada@BestBuySupport@GeekSquad
I am extremely upset with your geek squad warranty and your services. I got hung up on the supervisor because I simply brought up the policies your colleagues mentioned which was if not fixed passed 60 days then we can refund.
7- I told the supervisor that as per your staff they said pass the timeframe if issue is not resolved then refund should be issued
8- supervisor got frustrated and I asked for clarification. He got upset and hung up on my face
9- why do I get this type of service if its paid for!
4- called geek squad and told them i was frustrated and tired. They said they will refund since its passed 60 days.
5- waiting patiently, called back. Staff is confused
6- supervisor said it still needs to go to the technician
1- I had technician 1 come over to fix the issue: Not resolved
2- I had technician 1 come over again to fix the issue: Not resolved
3- I requested for another technician. Technician 2 came and repaired the issue: Issue is still happening
@TSN_Sports@Bell I wanted to watch the Pacquiao fight on Saturday July 14, i subscribed to your app. It didn’t work after, I tried everything I could to get it to work. I cancelled 5 minutes later. I called tsn, they would not give me a refund. This is crazy and illegal.