Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: southwesternrailway.com/cont…

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Trains are now running to our autumn timetable, with minor changes to train times compared to our May 2026 timetable. 🗓️ Please check before you travel For more information visit 👇 southwesternrailway.com/leav….
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⚠️ Due to trespass on the railway at New Milton all lines are blocked. Train services running through this station may be cancelled, delayed or revised. Disruption is expected until 14:00 26/09. More information: southwesternrailway.com/disr…
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🎫 Your ticket will be accepted, at no additional cost, on the following services: 🚄 CrossCountry services between Bournemouth and Basingstoke
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🚧 Planned engineering works will be taking place on the South Western Railway network this Sunday 27 September. The Reading to Basingstoke, Eastleigh, Staines and Aldershot areas will be affected. For full information, please check our website: southwesternrailway.com/plan…
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@SW_Help can I still upgrade to 1st on a Saturday?
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Thank you for your prompt reply!
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No worries, have a good day ^MC
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SWR Help retweeted
🛠️🚧Buses replace trains between Reading and Basingstoke / Winchester, and also in the Southampton Central area on Sunday 27 September 📢@CrossCountryUK @GWRHelp @SW_Help #DisruptionVideos ℹ️More information available here: nationalrail.co.uk/engineeri…
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@SW_Help I'm trying to add my new railcard to my account as the old one expires soon. I'm currently traveling on tap2go on an SWR smartcard, if I remove the older one before my journey is over or billing happens will I have a problem. ½
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Next week
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Thank you, that will be fine as you can add up to two Railcards to your Tap2Go account using the ‘My Account’ functionality; no review will be required ^MC
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Is the railcard added instantly or is does it get manually reviewed. I don't want to get hit with a full fare.
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Hi, can I ask when your old railcard expires? ^MC
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@SW_Help This is on platform 1 at Ash Vale. Been like it for a few weeks
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Hi, thank you for letting us know, I will get this reported ^MC
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✅ Trains are now running normally following a signalling problem between London Waterloo and Vauxhall and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…
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✅ Trains are now running normally following a train hitting an obstruction on the line between Sunbury and Upper Halliford and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…
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@SW_Help Is st pancras operational?
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Hi, this is not a station we serve. As far as I am aware, it is operational as normal. ^JS
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Following a train hitting an obstruction on the line between Sunbury and Upper Halliford, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at the end of the day. More information: southwesternrailway.com/disr…
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Staff there absolutely zero help
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Hi, thank you for raising this. I will send this to the station manager so it can be looked into. ^JS
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🎫 You can use your ticket to travel on: 🚌 - First Bus X4 between Portsmouth Stations - Portchester - Fareham - Swanwick - Sholing - Woolston - Southampton - First Bus X5 between Southampton - Woolston - Sholing - Bursledon - Fareham - Portchester - Portsmouth Stations
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Following a safety inspection of the track between Bitterne and Woolston, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 23:00. More information: southwesternrailway.com/disr…
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@SW_Help Evening! Can I use delay repayment for cancelled trains, or just services that ran that were delayed? Had a couple of cancellations this week that's all. Thanks 🙏
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Hello, yes I believe you should be able to apply for delay repay, if you were delayed 15 minutes or more getting to your destination. ^LJ
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