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We are proud to support the @NVIDIA Agent Safety Platform.
NVIDIA Open Agent Safety Platform adds a dedicated safety enforcement layer that establishes enforceable boundaries and enables governance across agent software, hardware, compute, and robotics in the physical world.
Today, with over 100 industry partners, we introduced the NVIDIA Open Agent Safety Platform, bringing together OpenShell and Sentry.
Artificial intelligence is extraordinary technology that will advance discovery, productivity, security, health, and prosperity for generations to come.
But its full promise can only be realized when people have confidence that AI is being built to be safe and deployed with wisdom and responsibility.
This is bigger than a single product. It's the beginning of an open ecosystem to build the trust layer for safe agent systems.
Together, we are building the foundation of the AI economy.
Trust and innovation are not in conflict. Safety is how trust is earned. We must build not only the most capable AI, but the most trusted AI, so that this extraordinary technology can realize its enormous promise for the world. nvda.ws/4hcoq7m
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The proof is in the pudding.
Fortune’s AIQ 75 is built on hundreds of data points measuring how the nation’s largest companies are actually putting AI to work.
Our SVP of Global Operations & Transformation, Holly Briedis, goes beyond the data points, living in and witnessing these patterns and rankings unfold in real time.
The harsh truth: specific industries are pulling ahead, and vast resources do not translate to ROI with AI. You need specific ingredients and a winning strategy.
Join Holly at AIQ Summit 2026 October 1 to uncover the insights behind Fortune's AIQ 75 and the ingredients you need to win with enterprise AI: bit.ly/4yKP5ho
#FortuneAIQSummit
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Enterprise AI used to take months. INRY went live in six weeks.
One AI front door. No tool switching. Jira requests? 60% faster.
They didn’t sell it to clients first. They ran it themselves. Now INRY is taking what worked internally and putting it to work for customers.
Learn more: bit.ly/4rnKfEx
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What does it actually take to lead, not just stay afloat, with enterprise AI?
Some organizations are moving faster than others, but most AI initiatives stall.
Paul Fipps, our President of Global Customer Operations, sees this pattern play out across the world's largest enterprises, and he's identified exactly what separates companies that break through from the ones that get stuck in pilot mode.
Discover Paul’s insights at @FortuneMagazine AIQ Summit in NYC on October 1. conferences.fortune.com/even…
#FortuneAIQSummit
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ServiceNow swept four categories on @G2dotcom's Fall 2026 Grid Reports—ITSM, AIOps, ITAM, and SPM. These are the IT solutions enterprise teams depend on most. That recognition comes directly from verified customers, driving incidents, outages, asset waste, vulnerabilities, and misaligned investments toward zero.
See how our customers are making zero the new IT scorecard: bit.ly/4i7khSZ
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100,000+ IT cases a month. 90 countries. About a quarter less manual support work.
That's what Tech Mahindra already runs on the ServiceNow AI Platform—inside its own operations, before bringing it to customers. It's the proof point behind an expanded, multi-year partnership built to help enterprises move past AI pilots and into production at scale.
Now that same "Client Zero" model comes to manufacturing, telecom, banking, media, and tech companies working with Tech Mahindra. bit.ly/4gqB1SO
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Three years running, Gartner® named ServiceNow a Leader in the 2026 Magic Quadrant™ for AI Applications in ITSM.
20+ years of helping our customers build IT workflows show that the road to autonomy can't be paved with bolted-on features. It only happens when a platform is built from the ground up with native AI orchestrating workflows end-to-end on reliable data, within the guardrails people control.
Read the report: bit.ly/4xjrZy7
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Attackers used to take months to weaponize a vulnerability. Now it takes minutes. Most security stacks are still built for the old timeline.
We just built one for the new one: the AI Center for Cyber Defense. It brings together security leaders from ServiceNow, @ArmisSecurity, and @vezainc around one mission: Shift Zero. Not faster patching. No backlog to patch in the first place.
That's the real dividing line in security right now: prevention before the fact, not remediation after.
Learn more: bit.ly/4fG0UgQ
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The AI era just broke security.
Every new agent doubles machine identities. Every line of AI-generated code expands the attack surface. But your security stack is still human-speed, fragmented across 70+ tools, reactive instead of prevented.
That's the gap Autonomous Security closes.
Autonomous Security isn't about incremental improvements. It's prevention embedded at every layer, before threats become breaches. Six unified solutions + AI Specialists that orchestrate exposure management, vulnerability detection, cyber-physical security, incident response, and compliance autonomously. Every system, identity, and AI agent governed and secured in real-time.
Shift Zero is the approach. Autonomous Security is how you actually get there.
Now, security can move as fast as AI does.
Learn more: newsroom.servicenow.com/pres…
#BHUSA
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ServiceNow is a Gartner® Magic Quadrant™ Leader for IT Service Management Platforms.
Most IT organizations don't need more tools. They need one source of truth. Unified data. Full context.
When that happens: @KHAN_BANK cuts incident resolution from days to minutes. @Griffith_Uni boosts first-contact resolution by 43%. @MindsprintGlobl closes tickets 57% faster. This is what service delivery looks like when IT has the information it needs.
Get the full report: bit.ly/4bqa5Rr
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We're not showing up to Black Hat empty-handed. This year, we're on the Main Stage showing what it looks like when detection, investigation, and response run at the speed of the attack. Join us for a session, then see it in action over at Booth #1833. #BHUSA
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ServiceNow News retweeted
Boardroom to the C-suite: AI governance should be on the front burner. @azavery @ServiceNow #FCImpactCouncil f-st.co/AGHHBPW
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Everyone's talking about what AI can do. We're showing what it actually does.
We power over 100 billion workflows and trillions of transactions for our customers. That's not hype—that's governance, orchestration, and control at scale.
ServiceNow: the rules, the rails, the control tower. Where potential becomes payoff. Our Q2 results back it up. Full story here. 👇 newsroom.servicenow.com/pres…
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Happening $NOW: We’re live with @ServiceNow Chairman and CEO @BillRMcDermott, President and CFO @ginamast1, and President, CPO, and COO @azavery for our Q2 2026 earnings call. Tune in to hear how we’re putting AI to work for people. bit.ly/4gJvwjX
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Nearly all 50 U.S. states are now putting AI to work with ServiceNow.
The State of Hawaii launched a shared enterprise AI platform in just six weeks. The City of Raleigh, North Carolina cut service desk costs by 66%—no in-house AI engineering team required. Washington, D.C. is targeting 60% faster processing on grants.
The throughline: governed AI, built for government-grade security, keeping people in the loop as agencies scale.
Learn more: bit.ly/4pzSpbW
@GovHawaii @RaleighGov @OCTODC
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.@LeidosInc has trusted ServiceNow for 10+ years. Now they're expanding that partnership by advancing the ServiceNow AI Platform across IT, HR, and shared services for its 50,000 employees.
When you're managing national security workflows at scale, AI governance isn't optional. AI Control Tower will give Leidos more visibility and control—orchestrating agents across FedRAMP environments while keeping compliance, auditability, and security posture intact.
The projected impact: $3M+ in annual savings from IT automation, up to 60% autonomous ticket resolution, and roughly 80K fewer routine tickets annually. That frees teams to focus on mission-critical work.
Learn more → bit.ly/44HpMjn
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Tune in to our Q2 2026 earnings call tomorrow at 2 p.m. PT for updates from @ServiceNow Chairman and CEO @BillRMcDermott, President and CFO @ginamast1, and President, CPO, and COO @azavery. bit.ly/4fuDaMJ
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ServiceNow is a Visionary in the 2026 Gartner® Magic Quadrant™ for Analytics and Business Intelligence Platforms—also ranked #1 across every Use Case in the companion 2026 Critical Capabilities for Analytics and Business Intelligence Platforms report.
We believe that's because Autonomous Data Analytics—built on our recent acquisition of Pyramid Analytics—delivers AI-powered analytics on the same platform where work already happens. No silos. No lost context. Instant action.
Learn more: bit.ly/4h6fhh9
@PyramidBI
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