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Our teams are continuing to repair the burst water main in Crawley. Your water should be returning soon although it’s possible you might have intermittent supply or low pressure for a little while longer. ow.ly/3Lbe50ZRYTT
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(2/2) Southgate Ave, Crawley Ave & part of the A23 are also closed due to flooding. We're sorry for the disruption.
Latest updates: ow.ly/yQj250ZRYbA
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(1/2) We're responding to a burst trunk main in #Crawley. Customers in Woolborough Road, Holmcroft, Southgate, Tilgate & Furnace Green may have no water or low pressure while repairs are carried out.
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🚨 A hosepipe ban will come into force across Hampshire and the Isle of Wight from 10 July. Following the warmest spring on record, a heatwave and very little rainfall, River Test levels are critically low. Help protect our rivers and by saving water.
ow.ly/b80Q50ZjVJP
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Small trials. Big results 💧
Since 2023, our Pathfinder projects in Deal, Margate & Whitstable have:
✅Added rain gardens
✅Upgraded key infrastructure
✅Tested new flood solutions
All helping to cut storm overflows and boost resilience. ow.ly/fVCZ50YBPKt
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🌊 Two years on from launching our Pathfinder projects, they've now come to a close. These small, community focussed trials have helped reduce storm overflow releases across the South East.
👉 ow.ly/4EFO50YwTrN
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Customers in Whitstable, join us at our drop in event on Thursday 22 January to hear about improvements we’re making in your area
📅 Thursday 22 January
📍Umbrella Community Centre, St Mary's Parish Hall, Oxford St, Whitstable CT5 1DD
⏰ 2:30pm-6:30pm
ow.ly/GLAr50XZEtw
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❄️ Frozen pipes = big problems!
Lag your pipes now to avoid bursts and keep water flowing this winter.
Quick, easy, and saves you stress later.
👉 ow.ly/GKe650XWyKy
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We know people in Kent are worried about their water supply.
Taps are flowing as normal and supply is stable. We’re producing more water than needed while supporting South East Water.
If things change, bottled water stations are ready as a precaution. ow.ly/4RfP50XWC4R
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When a hard frost gives way to a thaw, bursts can spike. Our team is on the ground, responding to leak reports across the region. If you spot a leak in your street, please report it to help us find and fix them sooner. ow.ly/bH9o50XRR4c
#Winter #FreezeThaw #ServiceUpdate
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We’re continuing daily clean-ups of beads from Camber Sands & nearby areas. More may appear this weekend. Experts will be on-site with specialist kit—and we’ve funded 3 new vacuums ready for Jan to boost efforts. Updates 👉 ow.ly/lt4P50XRgtK
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Portsmouth travel update:
From 10pm Sun 4 Jan, Eastern Rd southbound (Burrfields Rd → Hayling Ave) will be closed for up to 8 weeks. Expect delays, use diversions & allow extra time.
ow.ly/qToh50XR9yh
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We’re in for a cold spell this week, with temperatures set to drop below freezing❄️ Set your central heating to a minimum of 12°C to help stop your pipes from cracking.
Find out more👉 ow.ly/AWcc50XQgIB
#MakeOneChange #WinterReady
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Water supply in #Hastings (TN34, TN35, TN37, TN38) is back to normal. Slight changes in smell or colour are normal – watch our video. Bottled water station at Pelham Place is now CLOSED. Thanks for your patience, we’re sorry this happened over Christmas. ow.ly/t0MO50XOnNt
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🎄 Lights belong on the tree, not in the sewer!
Keep your drains merry and bright:
✨ Scrape leftovers into the bin
✨ Bin fats, oils & grease
✨ Don’t pour gravy down the sink
#BinForTheWin ow.ly/MHOX50XHw6Z
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We’re continuing our daily clean-up of beads from Camber Sands & nearby areas. We expect more beads to appear this weekend with the spring tide. We’ve arranged for experts to be on-site with specialist kit. For more information visit ->ow.ly/rrh650XBV9l
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Each year, the Environment Agency publishes its assessment of designated bathing waters – popular swimming spots – rating them from Excellent to Poor.
This year:
✔ 89% rated Good or Excellent
✔ 5 sites upgraded to Excellent
✔ 3 sites improved to Good
ow.ly/Wzjo50Xxorq
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Eastern Road update: From Mon 5 Jan, Eastern Road southbound will closed between Burrfields Rd & Hayling Ave for up to 8 weeks.
More info: ow.ly/C7NT50XvRJj
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Need a little help? Our Hardship Fund is here to support customers in financial difficulty.
✔ Up to 50% off your bill
✔ Debt write-off (up to £2,000)
✔ Grants for essential appliances (up to £1,000)
👉 ow.ly/g8Ft50Xtyl3
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Thank you @RotherDC, volunteers & contractors for leading the Camber Sands clean-up, with SW staff supporting. The beads are non-toxic and pose no risk to water quality or public health but shouldn't be swallowed. Answers to FAQs and further updates -> ow.ly/o7Bk50Xq9EK
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