Official support page for @Spigen. We are literally here just to help you.

@SpigenSupport Hey i Ordered your CLASSIC LS magfit for the 18pro from your Amazon store and I received the wrong item twice because it was mislabeled. How does the entire shipment get mislabeled?
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Hi @DeltAStray, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@spigen @SpigenSupport @Spigen_india Serious issue with Order #89603! I paid ₹2,564.05 for Spigen Audio SA-HP P10 Black Headphones, but the delivered package was open and contained garbage instead of the product. I have photos as evidence but no cancellation confirmation.
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Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience you have experienced We have already responded to your concern. However, if you have any further questions or require additional assistance, please feel free to contact us via email. We will b...
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Hi @mr_raghavendra, We're so sorry to hear about this issue. Could you please DM us? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@SpigenSupport when are the iPhone Duo Series - Ultra Hybrid Pro S (Mag Fit) shipping if we pre-ordered early September
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Replying to @giothecolombian
Hi @giothecolombian, Thanks for your interest. Could you please DM us with full device model? We’d be happy to check and assist you further. Thanks!
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@spigen @SpigenSupport I recently purchased this case,it's quality is too low causing the buds case to slip out and fall every time. Please provide a replacement, as the current design is not secure and I am concerned about losing my premium earbuds..
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Hi @classysushie, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@spigen Whats your link for PRESALE customer email ? Your contact page seems to be about support for previous purchases. I have questions before I buy a phone case. Thx
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Hi @9798LexPark Could you please DM us? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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The condition of @spigen @SpigenSupport in just 3 years with absolute “minimal usage”.
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Hi @abbyifte We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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Does anyone know if @spigen / @SpigenSupport reply quickly on here and what is the best way to contact them ? I have something urgent that I need to contact customer support for. I tried calling but I didn't get ahold of anyone in customer support or other
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they are ridiculous - do not have a good customer service system as all
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Hi @Susieqq08, We're so sorry to hear about this issue. Could you please DM us? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@SpigenSupport can you pls check ticket 951232? I have given details in email but no reply , please send me replacement
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Hi @raghavkaranam, We're so sorry to hear about this issue. Could you please DM us? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@SpigenSupport are you guys going to release a Thin Fit model case for the Google Pixel 11?
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Hi @ShitsForReal, Thanks for your interest in Spigen! At this time, we don’t have plans to release a Thin Fit case for the Google Pixel 11. We appreciate your interest and hope to bring more options in the future!
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@spigen @Spigen_india @SpigenSupport bought arcpack powerbank this jan. The cable became unusable today. Did not expect this from spigen. Want resolution asap. Pics attached
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Hi @Archishman31802! We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@SpigenSupport I have dropped you an email for my S25 ultra optik armor case issue. My phone cover has expanded around the edges and my phone does not remain stable. Can you please check and help?
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Hi @shikharmakkar, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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Hi @SpigenSupport, is the rear surface of the Slim Armor Pro MagFit case for the Galaxy Z Fold 8 entirely smooth polycarbonate? I’m checking compatibility with the @QuadLockCase MAG Universal Adapter.
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Hi @homeboy_ldn, Could you please DM us? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@SpigenSupport Will a clear TPU case for the Pixel 11 Pro Fold be released?
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Hi @hitti12345678,Thanks for your interest! At this time, we don’t have confirmed information regarding the release of a Clear TPU case for the Pixel 11 Pro Fold. We truly appreciate your interest will share your request with our product development team for consideration!
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@SpigenSupport @spigen What happened to the Rugged Armor case for the Google Pixel 11 Pro XL? I've had it on my last 4 Pixels, it doesn't seem to exist for the 11. Is it still coming?
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Hi @Thermalx,Thanks for your interest! At this time, we don’t have confirmed information regarding the release of a Rugged Armor case for the Google Pixel 11 Pro XL. We truly appreciate your interest will share your request with our product development team for consideration!
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Hey @spigen @Spigen_india @SpigenSupport, I could use some help with my Spigen SA-HP P10 headphones. Mind if I DM you?
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Hi @pibblepibbles, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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Replying to @upwoker
Hi @snitch_co_in, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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@spigen is this the quality you provide- the case is literally falling apart within 4 moths of use ! @SpigenSupport @Spigen_india
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Hi @tiger6427, We're so sorry to hear about this issue. Could you please DM us with a copy of your order invoice and photo of the issue? We'd be happy to see how we could help. Thanks! x.com/messages/compose?recip…

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