🍂 A new season of innovation is here. Join the Sprinklr Fall '26 Release Webinar to explore what's new across CX, VoC, Marketing, Customer Service, and AI-powered insights. See how organizations are improving visibility, intelligence, and efficiency. Register now: ms.spr.ly/6010a9tuj

A milestone worth celebrating. 🎉 Sprinklr has been recognized as a Strong Performer in The @forrester Wave™: Customer Feedback Management And Analytics Solutions, Q3 2026. Explore the evaluation of seven providers 👉 Access the report: ms.spr.ly/6015agmDP

The biggest AI visibility mistake? Treating it like another SEO report. According to Sprinklr's Sean Jackson, leaders should start with a simpler question: Are you present when customers ask the questions that influence decisions? Because there's nothing downstream to measure if you're not in the answer to begin with. More from @cxtodaynews 👉 ms.spr.ly/6012a54ym

More channels ≠ better experiences. The real question: When customers switch channels, does their context come with them? Learn more: ms.spr.ly/6011akIp3

📣 Today we announced our Q2 FY27 financial results. See the full details here: ms.spr.ly/6010ap6uq $CXM

Influence is easy to recognize. Much harder to measure. We are proud to be data partner behind the @Forbes World's Most Influential CMOs program for the past 10 years. 2026 reinforced a simple truth: influence is built long before the recognition. 📖 ms.spr.ly/6012aOZ1E

I'm excited to share that I've joined the Board of Directors at @Sprinklr. Over the years, I've had the opportunity to work through several technology shifts, from the evolution of traditional media to streaming, and from early AI in search to today's AI-powered chat and agentic experiences. One lesson has remained constant: technology creates the most value when it helps people better understand, engage with, and serve their customers. AI is creating an opportunity to fundamentally transform customer experience, and Sprinklr has taken an ambitious approach by building an AI-native platform designed to help enterprises unify customer engagement across channels and functions. Customer data from all channels and functions is the context layer that I believe will be a true differentiator in the agentic era. There’ll be plenty of capable models, but the real value will come from fine tuning with unique data to maximize quality at the lowest token cost for customer tasks. I'm looking forward to working with the Board and leadership team as they continue to innovate for customers and create long-term value. Grateful for the opportunity and excited for what's ahead. msft.it/6017ayjR5

EO helped brands earn clicks. AEO helps brands earn answers. We analyzed our visibility across AI engines and found it ranged from 40.9% to 12.72%. The question isn't "Where do you rank?" It's "Do you show up in the answer?" 🔗 ms.spr.ly/6015a13sx #AEO #GEO #SEO

Creators are no longer just part of the marketing strategy. From discovery & education to trust & community, creators are shaping more cx than ever before. Karthik Suri joins @CreatorIQ's Earned podcast to discuss what's next for the #creatoreconomy. ▶️ ms.spr.ly/6010vI0E2

Sprinklr has been named “Exemplary” in the 2026 ISG CXM Buyers Guide — and a Leader in Capability 🏆 A strong validation of our Unified-CXM platform. 👉 sprinklr.com/isg-buyers-guid… #ISGResearch @ISG_News

Creator marketing and paid media have never fully aligned. One builds trust. The other delivers scale. That gap is exactly what Meta Partnership Ads close. 💡 Download the guide to see how Sprinklr and Meta help operationalize Partnership Ads at scale: ms.spr.ly/6011vo9Kd

Football. Soccer. Calcio. Fútbol. The world is already reacting. The stories are forming. The signals are there. Explore what the data is revealing → ms.spr.ly/6018vgI6n #socialintelligence #sprinklrinsights

Big news: Introducing LLM Insights 🚀 Control how your brand shows up in AI answers. Understand visibility, track sentiment, and see if AI recommends you. Built from real customer conversations. Not assumptions. 👉 ms.spr.ly/6014vgSI4

Customer feedback isn’t always written. It’s shown. @cxtodaynews breaks down the gap this creates as more signals live in video and visuals. ViralMoment is helping expand how Sprinklr closes that gap. ms.spr.ly/6011vZuqX

📣 Today we announced our Q1 FY27 financial results. $CXM See the full details here: ms.spr.ly/6017vjeBU

Customer signals aren’t just text. They’re visual, audio-driven, and happening in real time. Sprinklr has acquired assets of ViralMoment — helping teams to understand those signals and act faster across every format. ms.spr.ly/6012vZBta

Ready to attend an event you'll actually ❤️? CX Connect events are built around peer discussions, solving industry problems, and how organizations are creating more connected experiences. Check out where we'll be next: ms.spr.ly/6016vVP3n

Our latest Not Just AI edition has dropped 👇 ms.spr.ly/6012vVVa2

Most brands are active on social. Most still aren’t creating impact. 1M+ interactions. 1,160 brands. 11 months of data. The gap isn’t visibility — it’s relevance. Download the Sprinklr Social Index Report ↓ ms.spr.ly/6019vTFwS

Sprinklr is a finalist for the 2026 CCW Excellence Awards 🏆 Cloud-Based CX Solution of the Year. Proud to see the impact our teams are driving in modern CX. See you at #CCWVegas 👇 ms.spr.ly/6012vTzEr