Hello, we wanted to confirm if you've tried reinstalling the app on your device as an initial step? If you are using an Apple Silicon device, please make sure that you download the Apple Silicon package by scrolling to the bottom of any page on our website, then choose the MacOS (Apple Silicon) package to download.
If you continue to experience issues, please reach out to us at help@standardnotes.com, and provide your current device model and OS version 🙏