@Taskrabbit i hate you i hate you i hate you. HOW MANY TIMES DO I HAVE TO RESET MY PASSWORD? MY PASSWORD AND EMAIL ARE CORRECT. YOU ARE WHATS BROKEN. DIE
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We're sorry to hear you're having trouble logging in! Our Support Team is available to assist you further. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience.
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.@Taskrabbit I need someone to respond to me! No one is available for my call and you all are still open.
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Hi there! Our Support team can help with any concerns you may have. To email our team visit help.tr.co(help.tr.co) and click the "Contact Us" button.
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@Taskrabbit is a scam. I have not been booked since 2016 and this is why I demand my money back.
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Hi Rasa, we're so sorry to hear about this experience! Our Support team can help with looking further into your profile and helping with optimization tips. To email our team visit help.tr.co and click the "Contact Us" button.
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Paid for TaskRabbit assembly via IKEA. Tasker cancelled day of so I cancelled the task. He goes on to submit fake photos & a completion form w/a forged signature (mine). Over a month, tons of calls-still no refund. Paid for convenience, @IKEA should pay me for the inconvenience.
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Hi Kenny, thanks for messaging Taskrabbit! Let us know of any general questions you have. If you need assistance with a task, invoice, or Tasker registration, please contact our Support team by visiting our website (Taskrabbit.com) and clicking the green "Help" button.
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Si compras tres armarios de @IKEASpain y contratas el servicio de montaje con @Taskrabbit, te tocará deshacerte de todo esto por tu cuenta. Una y no más.
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Tu opinión es muy importante para nosotros, ya que nos permite seguir desarrollando y mejorando nuestro producto. Nos aseguraremos de pasar tus comentarios al Equipo de Producto. Si necesitas ayuda, dirígete a ayuda.tr.co y haz clic en «Contáctanos» para ponerte en...
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@Taskrabbit I have reported that I cannot contact my Tasker who is due here today. I have had a message from him but when I try to reply I get a 404 error code. Help
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Hi there, so sorry you're hitting a snag! Please try: 1) Clear cache/cookies 2) Restart your device 3) Use strong WiFi 4) Update software. If that doesn't fix it, reach out at help.tr.co so we can help you further!
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@Taskrabbit I give up. I went into a movie last night. No notifications in your app, no requests, no messages. By the time I left the movie, a job was requested, automatically cancelled, and my account paused. Your platform is unusable.
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Your support is an automated AI chat bot that answers nothing and moves in a continuous loop. This needs dev attention or C-Suite attention. Your platform is dying a quick death.
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Hi there- Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contac...
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@Taskrabbit first time booked a plumber through you and now I have an invoice issue and can’t believe how ridiculous is your customer service . You will never see me as a customer ever again!
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Thank you for bringing this to our attention! Rest assured, our support team can assist you further with looking into your invoice issue. Please send our team a message with your account email and task details so we can investigate immediately.
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We apologize for this experience and appreciate your feedback. We've passed this info to our teams to help us improve. If you need any assistance, please visit help.tr.co and click the green and white chat bubble to reach us at your convenience.
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Replying to @notfilledwcandy
Hi J - We’re so sorry for this experience. While we may be able to offer assistance via a claim, we also need to consider any exclusions that may apply. If you would like our team to review this further, we urge you to respond to your established ticket for further assistance.
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Replying to @atomiccowboy420
Hi there, so sorry you're hitting a snag! Please try: 1) Clear cache/cookies 2) Restart your device 3) Use strong WiFi 4) Update software. If that doesn't fix it, reach out at help.tr.co so we can help you further!
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The theoretical ceiling of @Taskrabbit is very high and helps solves a hard problem, but gdam if every experience I've had on there hasn't been lackluster
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Thank you for sharing this feedback. Your thoughts are extremely valuable to us as we continue to develop and improve, and we've passed this info along to our teams. Please let us know at help.tr.co if you need assistance.
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@Taskrabbit Literally am unable to chat with my tasker 3.5 hours before a move. Support has barely done entering and I had two reserve multiple elevators +time off for this. This is not acceptable
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Hi there! We're sorry to hear you're having trouble chatting with your Tasker. Our Support Team is available to assist you further. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience.
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@Taskrabbit I had a terrible experience using your service this week and despite my best efforts, I can’t seem to speak with a human. I really need to speak with a person from your company.
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Hi James, we're so sorry for this difficulty! We were able to locate your claim and have flagged it with our team for a response. Please keep an eye on your email inbox for an update from us shortly!
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@Taskrabbit @TaskrabbitCEO @taskrabbit_help @AMariaSmith I need someone from Taskrabbit MANAGEMENT to look at my case. I created my account in late 2024. In early 2026, my iPhone 15 Pro was stolen while I was working. I lost access to my account and tried for months to recover it. After about 3 months, I contacted Taskrabbit Support. YOUR support representative told me to create a new account because I could not access the original one. I followed your employee’s instructions. Later, my original account became accessible again. About a month later, Taskrabbit BLOCKED BOTH accounts for “multiple accounts.” So let me understand this: Your Support told me to create the second account — and then Taskrabbit punished me for following your own instructions. I have now been without work for approximately two weeks. Taskrabbit is my main source of income for rent, bills and basic living expenses. I came to Canada from Syria to build a better life. I work hard and ask for nothing for free. I am asking for ONE thing: A REAL HUMAN REVIEW by someone with authority to investigate the full account history and Support conversations. Stop sending generic policy responses. Find out what YOUR Support team told me. If Taskrabbit instructed me to create the second account, why am I being punished for doing exactly what your company told me to do? @Taskrabbit — I want accountability, not another automated response. #Taskrabbit #Tasker #TaskerRights #Accountability
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Hi Mostafa, we hear your feedback and understand your concern regarding your account status. Rest assured that your appeal is currently under review by our team. Please keep an eye on your inbox for updates regarding your case as soon as they become available.
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I have never had a worse experience than having to deal with @Taskrabbit. Holy hell.
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Hi Leeds, we're so sorry to hear about this experience! We want to hear more so we can have this addressed. To email our team visit help.tr.co and click the "Contact Us" button.
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@Taskrabbit I need to know when you’ll respond to my claim as one of the people touting their services on your website destroyed what he said he could do. I would also like a refund for the “work” he did not do.
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A week later I’m still waiting. Pathetic.
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Hi Nick — We’re really sorry for the wait and completely understand your frustration. We’re experiencing higher contact volumes, but our Support Team is working to respond as quickly as possible. They’ll follow up on your claim in the order received. Thank you for your patience!
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@Taskrabbit @IKEASpain, el montaje del armario ha sido un desastre: me han dejado un agujero en la pared. IKEA culpa a TaskRabbit y TaskRabbit me ahoga en burocracia para que desista. Yo pagué por un montaje, no por daños y disgustos. ¿Quién va a solucionarlo?
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¡Hola! Por favor, si aún no lo has hecho, contáctanos a través de ayuda.tr.co para que podamos revisar tu caso y ayudarte de la mejor manera posible. Nuestro chat está disponible de lunes a sábado, de 9 a 17 hs, pero también puedes escribirnos un correo en cualquie...
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WARNING about @Taskrabbit: I had to cancel because the task could not be completed. No work was performed, yet they kept my entire $93.79 deposit. Support refuses to refund it. Charging for work that could not be performed feels fraudulent. Beware.
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Hi Maya, we're so sorry for the frustration. We see that this may have been charged due to a cancellation within 24 hours of the task. For further clarification or assistance, please reach out to our team at help.tr.co so we can look into this further for you.
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