UnitedHealth, the biggest health insurer in the country, ran an algorithm that flagged patients for “too much” therapy. If they had more than 30 sessions in 8 months or twice a week, they denied coverage to save money.
Regulators in California, New York, and Massachusetts called it illegal under federal mental health parity laws because they don’t do this to physical health claims. They settled, paid fines, and kept right on doing it in Medicaid plans across dozens of states.
Insurance companies deciding your care, not your doctor. That’s the policy failure. Read it.
UnitedHealth is the nation’s largest health insurance conglomerate.
ProPublica obtained what is effectively the company’s internal playbook for limiting and cutting therapy costs.
Here’s what we found.
propublica.org/article/unite…