The official @TextNow customer care and support channel. For more online help visit: textnow.com/support Available 7 days a week from 10am - 5:30pm EST
Waterloo, ON & San Francisco
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We are aware of an issue that briefly impacted some users TextNow service. The issue has been resolved and all service is back to normal. Thank you so much for your patience.
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TextNow services impacted due to the widespread AWS outage have now been restored. Thank you for your patience.
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TextNowHelp retweeted
Due to the widespread AWS outage, TextNow services are temporarily unavailable. This issue is also impacting many other major platforms.
Our team is actively monitoring the situation and working to restore full service as quickly as possible. We’ll share updates as soon as we have them.
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Hey TextNow users! Ready to try our latest no-contract plans with your shiny new SIM? For best results, be sure to restart your phone after activating your SIM.
For more helpful tips, check out our support page: help.textnow.com/hc/en-us
Thanks for being here. 💜
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We’re aware of an issue with registering via Apple Sign-In. The issue has now been resolved. We apologize for any inconvenience and appreciate your patience.
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We have been made aware of an issue impacting Facebook logins with TextNow. We are currently working to resolve the issue as quickly as possible and will post updates here. Thank you for your patience as we resolve this. Stay tuned for more information.
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We have been made aware that there was a service interruption causing slight messaging delays. The issue has now been resolved.
Thank you for your patience.
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Update: Our service is back up and running. We apologize for any inconvenience and remain committed to offering you the best TextNow experience. Thank you! 💙
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Update: Calling service has been restored! 📞 You should now be able to make calls without issues. We’re still working on messaging and will keep you posted. Thanks for your patience.
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We're currently experiencing an issue impacting calls and messaging and are actively working on a fix. We appreciate your patience and will share updates as soon as possible. Thank you!
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We have been made aware of an issue impacting some of our users. We are investigating and working on a solution as quickly as possible.
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Our Support Team will be offline on New Year’s Day, January 1st. We’ll be back to assist you on January 2nd. Thanks for your understanding, and Happy New Year!
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We are aware of an issue prompting iOS users to unnecessarily update their TextNow app. We are working to resolve the issue quickly and will provide an update shortly.
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Earlier this morning, some of our users may have experienced issues with sending messages, and/or logging in.
We're happy to report it's been resolved! If you're still not able to sign in or send a text, please DM us for further assistance 👌
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Some users may be experiencing slight delays with the service. We're working on a fix, and will continue posting here with any updates!
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