TheLoops@TheLoopsAI

One platform. Endless efficiency. TheLoops, an IFS company, is an Agentic AI Operations Platform compatible with 67+ integrations. TheLoops.io

 San Mateo, CA
theloops.io
Joined March 2021
124 Photos and videos
We’re painting the world purple with @ifs From New York, to Las Vegas, to Silicon Valley and beyond, @TheLoopsAI is now an IFS company. Read more here: theloops.io/theloops-blog-me… #AIAgents #IFS #TheLoops #AgenticAI
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Most CX teams don’t ask if they should use AI anymore — the real question is how soon should you start? Do you wait until data is perfect? Until you’ve mapped every process? Or do you start with what you have — & expand as you learn? That’s exactly what Anthony at Energage did.
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He didn’t follow the hype cycle (chatbot-first). He followed the actual pain points: Agent workflows. Manual tasks. Scaling operations without scaling headcount. Read more on his approach ROI+results here: ➡️ 🔗 theloops.io/implementing-ai-… #AI #Copilot #CX

Implementing AI Agents for Customer Support - IFS Loops Enterprise Agentic AI Platform

Are you planning for AI rollout? Read this post featuring Energage’s advice on deploying AI Agent Copilot for Customer Support.

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What if your agents always knew: ✅ What a case is about ✅ Why it matters ✅ How to resolve it without a lot of customer effort and back-and-forth #CCW #AIAgents #CX
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What if your managers could instantly spot: 📉 Quality gaps 🛠️ How to fix them through real-time coaching 📊 And which areas of operations need improvement—right now? #CCW #QA #CX
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What if self-service didn’t compete with agents... but worked alongside them, seamlessly? Join us at booth #1712 at #CCWVegas to see how TheLoops brings all of this—and more—together in one Agentic CX platform. theloops.io/campaign/ccw-202… #AI #AgenticAI

Customer Contact Weekly 2025 - IFS Loops Enterprise Agentic AI Platform

Join TheLoops AI at Customer Contact Weekly 2025. Meet with our team and discuss the impact of AI Agents on your CX workflows.

theloops.io
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After that #Shopify memo, everyone’s talking 'how to deploy AI.' Anthony from Energage is past that! Join us for 45 mins of real-world lessons on how to prep for AI in Support. 📆 04/29, 10:00 am PST 🔗 theloops.io/campaign/how-to-… #CX #AIAgents #SupportOps #CustomerSupport
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✨ ❄️ Holiday delights meet AI insights ✨ ❄️ Our third and final recap from our December ‘AI in Action’ event is now live on our blog. It’s the perfect way to round out the year with fresh ideas for your 2025 CX strategy #AIAgents #CX 📚👉 theloops.io/ai-in-action-eve…

AI in Action | Event Recap 3 - IFS Loops Enterprise Agentic AI Platform

Looking to implement AI for your B2B support team? Read what Kartik Yegneshwar of Gainsight recommends for AI Copilot + Predictive CSAT.

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Missed our December 4th event ‘AI in Action’? Here are 3 ways to get up to speed on the takeaways, advice from our #CX experts+more: (1) Watch the replay! 🎬 Access it is here: theloops.io/resource/ai-in-a… (2) Read the 1st blog recap: Crawl, Walk, Run w/AI theloops.io/ai-in-action-rec…

AI in Action - IFS Loops Enterprise Agentic AI Platform

Hear from the top CX leaders on how they’ve deployed TheLoops AI to improve CX operations, what results they’ve achieved & how you follow suit

theloops.io
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Read our second blog recap on ensuring success across people, process and technology here: theloops.io/ai-in-action-cx-… #AI #CustomerSupport #AIAgents #CX

AI in Action: CX Leaders Share AI Use Cases for Success - IFS Loops Enterprise Agentic AI Platform

Are you a CX leader exploring how AI can boost team efficiency? Want to hear from peers? Read TheLoops AI in Action for CX leaders blog.

theloops.io
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Tomorrow is the day! Join us for a @TechWalk_co along with Silicon Valley chapter leader Rupa Bhagwat. 📍#MountainView RSVP: lu.ma/d9saly8u?tk=DkxMi3 #TechEvent #SiliconValley #TechWalk

TechWalk | Silicon Valley, 12/11 · Luma

EVENT UPDATE: Learn more about our Co-Hosts Somya Kapoor, Co-Founder & CEO, TheLoops Jaclyn Mullen, Head of Marketing, TheLoops We're building a different sort…

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🦃 The Perfect Thanksgiving Recipe for Your #CX Team! 🍂 This holiday season, we’re serving up a feast of AI adoption & real-world success stories! Here’s a sneak peek at the AI In Action agenda, crafted to perfection... theloops.io/campaign/ai-in-a… #AI #CX #AgenticAI
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One of the use cases our AI in Action speakers will speak to, given their success with it, is Auto tagging and intelligent routing. Why is there so much buzz around this? Take a look here ➡️ linkedin.com/feed/update/urn… #AI #CustomerSupport #HumanInTheLoop

Auto tagging and Intelligent Routing: TheLoops AI | IFS Loops

One of the use cases our AI in Action speakers will speak to, given their success with it, is Auto tagging and routing. Why is there so much buzz around this? ❗ ❗ Truth be told, for many Support...

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Join us on December 4th for candid conversations on the real impact of #AI in Support operations featuring advice and recommendations from early adopters in both Support and Success. More info here: theloops.io/campaign/ai-in-a… #CX #Support #AIinAction #TheLoops
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Whether you’ve heard the term #AgenticAI, Digital Assistant or Autonomous #Copilot this week, one thing is certain. There’s a critical shift happening across the enterprise & it centers around AI conducts information retrieval+automation at the same time w/no human oversight.
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If you’d like to understand how Agentic AI can transform your organization, and why this is so much more than Basic or Extendable Copilots, please read our latest blog now up on @TheLoopsAI theloops.io/from-basic-to-ag… #AIAgent #CustomerSupport

From Basic to Agentic: Choosing the Right AI Agent Copilot - IFS Loops Enterprise Agentic AI...

This blog breaks down the types and explains why Agentic AI and AI Agent Copilot are key to real productivity gains in customer support.

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We’re thrilled to share that @TheLoopsAI has been selected and handpicked as 1 of 11 startups joining Khasm Labs prestigious Batch 10 Fall Program 🔬 💻 ✨ cc @5GOILab #AI #5G #Startups Read more here: lnkd.in/dqQj__Hn

LinkedIn

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TheLoops retweeted
Khasm Labs@KhasmLabs
12 Sep 2024
Big Announcement --- We are thrilled to unveil the newest members of our innovation ecosystem. Stay tuned as we highlight some incredible startups. #Innovation #KhasmLabs #Batch10 businesswire.com/news/home/2…

Khasm Labs Welcomes 11 New Startups into its Industry-Leading Innovation Ecosystem

The 5G Open Innovation Lab (part of Khasm Labs) today announced the addition of 11 new multi-stage startups into its industry-leading ecosystem as part of it...

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Headed to #TSIA in Las Vegas this October? We’ll be there at Booth 609. See you soon @TSIACommunity #AI #SaaS #AgenticAI #CustomerSupport
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With all the shifts that have happened in #CX these past 12-18 months, we chose 2025 planning prep as the focal point for our Sept Fireside chat. Join us for 2 speakers who will share how they are thinking about planning, capacity+crafting a blueprint into the future of #CX.
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🗓️ September 24th 11:00 am PST 💬 Mark McKercher and Samantha Bellach 💻 Zoom (and if you can't join the live session, these are recorded) RSVP >>> theloops.io/campaign/plannin… #AI #CustomerSupport #SaaS

Planning for 2025 with AI Top of Mind - IFS Loops Enterprise Agentic AI Platform

Learn how AI will transform Support Operations in 2025. Join CX leaders to learn how AI-driven tools can optimize workflows, reduce agent attrition, and elevate customer experience.

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